Top Remote Jobs in Little Rock, AR

Provide phone, chat, and email support to students and faculty, resolving technical and non-technical inquiries. Troubleshoot account access, software, hardware, browsers, and university platform issues; document incidents, escalate complex problems, and support internal departments. Representatives must meet productivity, customer satisfaction, and first-contact resolution goals while working Tuesday through Saturday, 3:00 p.m. to midnight ET.

Provides strategic architecture leadership for complex enterprise technology initiatives. Defines target-state architectures, technical standards, integration and cloud strategies, APIs, data ecosystems, and reusable design patterns. Evaluates scalable and secure technology solutions, guides engineering implementation, leads architecture reviews and proofs of concept, and supports CRM, contact center, customer experience, and omnichannel platforms. Assesses generative AI and modernization opportunities while mentoring architects and influencing cross-functional technology decisions.

Investigate and remediate urgent fraud and product abuse incidents, analyze high-risk accounts and large datasets, identify root causes and threat patterns, and improve fraud detection and incident response. Collaborate with security, fraud, data science, legal, and policy teams to develop scalable agentic response solutions, enhance tooling and processes, communicate findings, lead projects, and mentor teammates.

Leads Bobbie’s new ventures innovation pipeline from consumer insight and concept development through commercialization, launch validation, and transition into the core business. Develops business cases, financial models, positioning, pricing, channel strategies, and go-to-market plans. Coordinates cross-functional teams, owns post-launch testing and performance reporting, and determines whether innovations should be iterated, scaled, or stopped. Builds repeatable innovation processes and external partnerships across product, research, marketing, operations, finance, regulatory, and supply chain.

Conduct phone conversations with nonprofit supporters about human-rights and social-impact causes, build rapport, explain campaign impact, and ask for recurring monthly donations. Respond to questions and objections, meet fundraising goals, participate in paid training and coaching, and work consistently for 40 hours per week on scheduled weekday shifts. Remote work requires a Windows 11 computer, reliable high-speed internet, wired headset, and private workspace.

Leads Vantage’s enterprise AI platform strategy and operations, including the Halo roadmap, platform reliability, AI FinOps, adoption, governance, go-to-market packaging, and program coordination. Builds and manages teams spanning platform engineering, product management, analytics, and operations. Partners with Finance, IT, Security, and AI leadership to improve platform usage, cost visibility, compliance, reliability, and business value. The role also oversees migrations, executive reporting, vendor relationships, and enterprise AI adoption.

Senior quota-carrying sales leader responsible for winning enterprise net-new business by building executive relationships, leading consultative assessments, developing ROI-based business cases, and owning complex opportunities through close. The role targets operations and technology executives, coordinates internal sales and consulting teams, presents data-driven recommendations, and supports post-sale expansion. Experience selling enterprise SaaS, workforce management, contact center, or related solutions is valued.

Designs, implements, and manages secure, scalable cloud solutions primarily on GCP, including Gemini Enterprise and Vertex AI capabilities. Develops proofs of concept, deploys infrastructure using IaC, configures networking and security, troubleshoots platform issues, and supports AWS and Linux environments. Collaborates with engineering and cybersecurity teams, documents architectures, and provides effective user and operational support.

Develops social media campaigns, membership communications, and recruitment initiatives for a physician mentorship and education platform. Manages social content across Instagram, X, and LinkedIn; creates Canva graphics and video Reels; supports virtual programs and industry events; coordinates faculty and member communications; manages website content and job board inquiries; analyzes member reports; and facilitates occasional evening mentoring sessions.

Reviews AI model and vendor decisions for policy adherence, accuracy, and consistency. Creates and maintains golden sets, calibrates vendor sites, manages vendor relationships, analyzes quality metrics, and improves policies, workflows, and tools. Collaborates with operations, policy, engineering, and leadership teams while engaging with potentially objectionable content.