Top Remote Operations & Support Jobs in Las Vegas, NV

Leads enterprise telecommunications operations, including voice, unified communications, contact center platforms, telecom expense management, carrier relationships, vendors, incidents, upgrades, and service delivery. Manages technical staff and cross-functional partners while overseeing budgets, invoices, reporting, performance metrics, cost optimization, system reliability, and lifecycle modernization across multi-site business locations.

Conduct high-impact strategic analysis and special projects for company leadership. Responsibilities include researching new markets, building models and plans, synthesizing fragmented company information, analyzing raw data, validating conclusions, writing for audiences, and using AI systems to develop tools and solutions. The role requires independent judgment, initiative, intellectual rigor, and ownership in a rapidly changing environment.

Lead end-to-end employer payroll onboarding, including account setup, tax configuration, deductions, benefits, garnishments, data migration, audits, and first payrolls. Train software partners to onboard employers independently by creating programs, materials, exercises, and job aids. Manage onboarding pipelines, resolve payroll issues, improve playbooks, identify recurring errors, and collaborate with product and engineering to automate processes.

Administer and support the SAP Concur platform, including configuration, user access, expense policies, workflows, audit rules, integrations, reporting, and data quality. Troubleshoot employee and finance issues, coordinate with internal teams and SAP Concur support, maintain documentation and controls, support audits, and deliver training. The role also improves travel and expense processes and supports integrations with HR, identity management, corporate card, accounting, and ERP systems.

Own technical support for enterprise SaaS customers by triaging and resolving complex issues, especially SSO and SCIM problems. Investigate logs, APIs, and browser tools; communicate status to Customer Success and Engineering; and manage escalations through resolution. Build runbooks, decision trees, and automation using AI tools to improve support scalability and enable self-service. Participate in customer troubleshooting calls and continuously improve support processes.

Supports Joint Pole Association and Joint Pole Committee operations for wireless telecommunications. Manages transaction forms, intents, responses, denials, transfers, remediation, cost documentation, utility notifications, and customer reports. Directs and quality-checks field inspectors’ work, tracks high-volume documentation through resolution, and provides administrative support to department leadership. The role also requires coordination with utilities, customers, inspectors, and internal teams while maintaining safety and regulatory compliance.

Own the quote-to-booking process across direct, channel, reseller, and cloud marketplace transactions. Review orders, enforce deal compliance, manage private offers, reconcile bookings and partner payouts, support financial close, maintain controls and reporting, and resolve booking issues across Sales, Partnerships, Billing, Accounting, and Legal. Lead AI-enabled automation to improve order accuracy, reconciliation, and cycle time.

The Chief Operating Officer will provide enterprise-wide strategic and operational leadership, integrating finance, people and culture, business intelligence, legal affairs, risk, organizational planning, and change management. Reporting to the CEO, the COO will translate strategy into coordinated execution, strengthen systems and accountability, oversee financial and organizational sustainability, manage cross-functional risks, and support effective governance across a global, distributed nonprofit organization.

Provide empathetic, accurate customer support through email and phone, educate customers about life insurance and Ladder, resolve issues from start to finish, and represent customer needs to internal stakeholders. Collaborate with underwriting and business partners to fulfill application requirements, identify process improvements, and help enhance the customer journey.

Provides remote administrative, recruiting coordination, database management, marketing, event planning, and back-office support for a consulting firm. Responsibilities include scheduling interviews, coordinating travel, preparing proposals, managing calendars and expenses, updating ATS and CRM records, sending social media and email campaigns, and supporting conferences and client events. The role is a flexible independent contractor position requiring strong organization, communication, discretion, and proficiency with Microsoft 365 and business systems.