Top Remote Senior Level Jobs in Kansas City, MO

As a Solutions Engineering Manager, you will drive customer satisfaction by advising on Lob’s technology, leading complex technical conversations, designing onboarding strategies, and supporting customer partnerships throughout their lifecycle. You will coach your team and enhance their technical capabilities while collaborating with Sales, Operations, and Product teams to influence product direction.

The Senior Customer Success Manager will lead customer outcomes for key accounts, build consultative relationships, optimize product adoption, uncover upsell opportunities, and facilitate sales and renewal processes. This role involves leveraging industry knowledge to drive customer retention and participating in team mentorship and thought leadership.

The Senior Manager of Incident Management will oversee the incident management program throughout its lifecycle, ensuring effective incident response and collaboration across teams to optimize processes and tools in response to disruptions.