Top Remote Customer Success & Experience Jobs in Jacksonville, FL

The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.

The Technical Enablement Manager leads technical enablement programs for Sales Engineers and Technical Account Managers, enhancing training, collaboration, and technical credibility across teams and driving operational efficiency.

The Customer Success Business Consultant drives client enablement of Quantum Metric's platform, ensuring customers derive business value through training, analysis, and insights. Responsibilities include building client relationships, conducting training sessions, analyzing data, and advocating for customer needs internally.

The Senior Solutions Consultant at Upstart drives partner adoption of lending solutions, collaborates with sales, develops credit strategies, and analyzes lender profitability in a cross-functional role.

The Specialist I role involves handling inbound client calls, matching clients to providers, guiding them through booking processes, and maintaining communication records, while meeting booking goals in a remote team environment.

As a Customer Care Specialist, you will engage with customers through various channels, moderate online communities, and improve customer experiences. You'll also handle social media feedback and support lifecycle messaging.

The Principal, Standard Work operationalizes customer issue resolution by creating standardized workflows and metrics, partnering with various teams to enhance customer success and satisfaction.

The VP of Customer Experience will lead customer success initiatives post-sale, focusing on retention, software implementation, customer support, and expansion sales in a rapidly growing B2B SaaS environment.

The Technical Account Manager will manage relationships with enterprise customers, ensuring optimal use of mabl's testing platform and driving successful business outcomes.

Develop and execute internal communications for ActBlue, ensuring organizational alignment, employee engagement, and culture development through strategic content creation and channel operations.