Top Remote Customer Success & Experience Jobs in Jacksonville, FL

The Trial Success Manager will lead the trial process for clients, manage POC activities, design solutions, deliver training, and analyze data for success.

The Strategic Account Manager will develop account plans, maintain client relationships, and ensure account growth and retention through effective collaboration and reporting.

As a Technical Account Manager, you will guide enterprise customers in integrating Monte Carlo's data solutions into their ecosystems, ensuring success and adoption through relationship management and technical guidance.

Responsible for building customer relationships, providing GRC expertise, managing account health, supporting implementation, conducting training, and collaborating with teams to enhance customer experience.

The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.

The Technical Enablement Manager leads technical enablement programs for Sales Engineers and Technical Account Managers, enhancing training, collaboration, and technical credibility across teams and driving operational efficiency.

The Customer Success Business Consultant drives client enablement of Quantum Metric's platform, ensuring customers derive business value through training, analysis, and insights. Responsibilities include building client relationships, conducting training sessions, analyzing data, and advocating for customer needs internally.

The Senior Solutions Consultant at Upstart drives partner adoption of lending solutions, collaborates with sales, develops credit strategies, and analyzes lender profitability in a cross-functional role.

The Specialist I role involves handling inbound client calls, matching clients to providers, guiding them through booking processes, and maintaining communication records, while meeting booking goals in a remote team environment.

As a Customer Care Specialist, you will engage with customers through various channels, moderate online communities, and improve customer experiences. You'll also handle social media feedback and support lifecycle messaging.