Top Remote Customer Success & Experience Jobs in Jacksonville, FL

The Hospice Account Executive is responsible for driving sales growth through account development, educating the medical community, and building relationships with referral sources for hospice services.

The Principal Tier 2 Remote Support Analyst provides Tier 2 IT support, troubleshooting end-user devices, and managing remote access services. Responsibilities include root cause analysis, documenting resolutions in ITSM platforms, and collaborating with cross-functional teams.

As a Senior Solutions Engineer, you'll partner with Strategic Account Executives, drive discovery conversations, and tailor demonstrations, ensuring customer needs are met and driving business outcomes.

The Senior Customer Success Manager oversees customer relationships, drives engagement, manages projects, and collaborates cross-functionally to retain and grow enterprise accounts.

As an Enterprise Onboarding Consultant, you will manage the onboarding process for complex enterprise customers, ensuring deployment success and strong stakeholder communication while leading multiple concurrent implementations.

The Head of Renewals will lead the renewals function, manage a high-performing team, execute strategy, and collaborate cross-functionally to optimize retention and revenue growth.

As a Professional Services Engineer, you will manage and execute technical projects, collaborate with customers, and resolve complex issues related to system integration and deployment.

As a Sales Engineer, you will contribute to modernizing industries through IoT solutions, managing customer engagements, and developing technical integrations for products.

Lead and coach a team of account executives, manage complex sales cycles, hire and develop talent, and focus on team success.

The Customer Success Associate collaborates with Public Sector clients to enhance their operations using IoT technology, developing success plans, and facilitating workshops and reviews.

The Career Coach will provide job search support to Stepful graduates in the healthcare sector, including coaching, resume assistance, interview prep, networking, and soft skills development.

As an Analyst III, you'll perform quality control reviews on complaints, provide feedback, conduct root cause analysis, and collaborate with teams to improve processes and compliance.

As a Business Development Associate, you'll manage inbound leads, connect clients with solutions, and develop relationships while advancing in your career.