Top Remote Customer Success Jobs in Jacksonville, FL

The role involves selling EchoStar products/services to customers through inbound calls, managing time effectively, and providing exceptional customer service.

The AI QA Specialist will perform QA reviews on AI support interactions, validate AI scoring metrics, update designs, and identify automation opportunities.

Manage enablement programs to support revenue organization goals, enhancing skills training, leadership development, and change management.

The Solution Architect will present Pluralsight's Skill platform, assist with technical requirements, and manage evaluation processes for clients.

The Senior Customer Success Manager will oversee customer accounts, ensure successful onboarding, adoption, and renewal, while building strong relationships and collaborating with internal teams to achieve customer objectives.

The Agency Success Associate is responsible for driving growth and strengthening relationships with agencies, focusing on sales productivity and account retention through engagement and collaboration.

The Account Onboarding Specialist will manage the onboarding of insurance clients, lead training, ensure compliance, analyze data for insights, and support account growth.

The Intelligence Analyst will support cyber threat customers with the Falcon Intel Recon module, enhancing customer satisfaction and success while managing relationships and providing subject matter expertise.

The Manager of Corporate Channel Sales will lead a team of Channel Account Managers, implement channel strategies for revenue growth, coach the CAMs, and collaborate with sales teams and partners.

Lead technical discovery and POCs for strategic accounts, advise on architecture, triage issues, and create reusable assets for pre-sales solutions.

The Solutions Architect will lead post-sales engagement, guide implementations, solve complex technical issues, and optimize customer success in the APAC region.

The Senior Pre-Sales Solutions Engineer will lead technical evaluations, design solutions, and support long-term customer success in APAC through hands-on engineering and collaboration.

Oversee internal processes in the Services organization, optimize workflows, manage operational processes, and enhance the customer experience through collaboration and strategic problem-solving.

Solutions Engineers at Smartcat are responsible for delivering technical expertise to customers, showcasing product capabilities, and supporting sales through their technical knowledge in AI and localization.

The Specialty Care Member Engagement Associate makes proactive outreach calls to connect members with appropriate care options, documents interactions, and supports team collaboration to improve member experience.

As a Clinical SUD Navigator, you will manage client care for those with substance use disorders, conduct assessments, and coordinate support services.