Top Remote Operations & Support Jobs in Jacksonville, FL

Manage the tax administration team, including meetings, feedback, capacity planning, and performance oversight. Coordinate client onboarding, proposals, tax delivery, e-filing, and cross-functional initiatives. Own and improve administrative processes, maintain SOPs, manage admin-owned systems and vendors, and lead annual system rollforwards. Identify automation opportunities, oversee implementation, and ensure timely, accurate administrative support for tax and accounting teams.

Supports major gift fundraising through prospect research, wealth screening, relationship mapping, donor briefings, stewardship tracking, CRM management, portfolio coordination, moves management, and administrative support for frontline fundraisers. Uses data, AI, and technology tools to identify donor opportunities and improve fundraising efficiency while maintaining confidential information. Reports to the Chief Advancement Officer and travels up to 10%, including to the annual National Speech and Debate Tournament.

Provide virtual and executive assistant support to coaches, consultants, and entrepreneurs. Responsibilities involve using email, web browsers, Microsoft Office, Google Workspace, and social media; typing efficiently; organizing tasks and digital files; learning quickly; adapting to changing needs; and taking initiative in a remote work environment.

Handle product, billing, refund, bug, and feature-request inquiries for Meshy users. Resolve complex subscription disputes, improve billing policies and support procedures, coordinate with Product, Engineering, Finance, Growth, and Customer Success, and identify recurring issues. Create Help Center content and Intercom automations, analyze ticket trends, and own the Eastern Time support window in a globally distributed support team.

Build, test, deploy, and document business process automations using Power Automate, Power Apps, SharePoint, and AI assistants. Map manual workflows, implement error handling, create training materials, measure automation impact, and support innovation projects. The six-month on-site internship includes collaboration with process owners, practical testing, troubleshooting, and research into automation tools.

Leads revenue strategy, operations, GTM systems, and sales enablement for a global SaaS revenue organization. Partners with the CRO and cross-functional GTM leaders to develop growth strategies, optimize processes, implement systems, improve forecasting and performance analysis, deliver executive reporting, and build seller productivity programs. Manages and coaches Revenue Operations, GTM Systems, and enablement teams while driving alignment, operational excellence, and continuous improvement.

Provides executive and commercial leadership support through calendar, travel, expense, communication, meeting, and information management. Coordinates cross-functional initiatives, customer visits, conferences, dinners, sales events, and internal commercial programs. Manages timelines, logistics, vendors, budgets, materials, and stakeholder communications while improving workflows and operational efficiency. Represents leadership professionally with customers, partners, vendors, and internal teams.

Manage and optimize Salesforce and HubSpot for global marketing and business development teams. Responsibilities include CRM administration, workflow automation, lead management, integrations, data quality, reporting, dashboards, user support, training, and cross-functional system enhancements. The role translates business requirements into scalable CRM processes and solutions while supporting international teams across time zones in a fully remote environment.

Lead local driver recruitment and onboarding by building a 500+ interested-driver list, support day-to-day local operations, and act as OMNI's regional point of contact.

Provides phone, email, and text support to customers, partners, drivers, and community members. Resolves delivery issues, monitors in-progress deliveries, takes corrective action, documents interactions in Salesforce, and collaborates across departments. The role requires strong communication, empathy, problem-solving, troubleshooting, adaptability, and availability for evenings, weekends, and holidays in a remote-first environment.