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Manage C3G communications by producing and editing content for websites, newsletters and social media; design promotional materials; maintain and update websites; support events and webinars; verify facts and compile data for reports; respond to media inquiries; help implement unified communication strategies and ensure consistent branding across initiatives.

Serve as primary liaison between customers, installers, and internal teams to coordinate installation schedules, dispatch work orders, resolve issues, confirm completion, and ensure customer satisfaction throughout the installation process.

Lead end-to-end user research and technical discovery to inform product strategy and UX direction. Design and run qualitative and quantitative studies, synthesize findings into journey maps, requirements, and prioritized recommendations. Build and test interactive (including AI-enabled) prototypes, develop LLM prompts and workflows, define success metrics and experiments, and present insights to align cross-functional teams and guide product decisions.

Support national and local sponsorship sales by managing account fulfillment, ticketing, sponsor communications, proof-of-performance recaps, and event coordination. Assist leadership with presentations, contracts, research, lead generation, and merchandise orders. Provide excellent customer service, maintain barter logs, and work with box offices across markets. Some travel and after-hours events required.

Design and plan commercial furniture solutions including space plans, pricing, presentations, vendor coordination, site measurements, installation drawings, and project file management. Ensure code compliance, accuracy of drawings/inventories, and actively participate in client programming sessions.

Provide deskside troubleshooting and client support for Windows and Macintosh desktops/laptops, including Mac OS X Server GUI-level support, OS updates, antivirus and VPN/RESCUE configuration, documentation in the help desk, and assisting with office moves and client communications.

Embed at Food & Beverage customer sites to deploy Laminar sensor and AI solutions: lead technical discussions, guide installations, integrate with IT/OT (PLC, networking, cloud), validate results, drive pilot signoff, support sales expansion, and provide post-implementation support. Heavy customer-facing, project-focused role with up to 50% travel.

Design end-to-end product experiences at the intersection of manufacturing, robotics, and physical AI. Conduct field research at customer plants, translate insights into scalable product concepts, prototype solutions (including code), collaborate with engineers and strategists, and iterate based on real-world use to improve workflows, throughput, and safety.

Drive new business within commercial segments by prospecting, qualifying, and closing deals. Manage full sales cycle, maintain accurate CRM pipeline, apply sales methodologies (MEDDICC, Challenger, BANT, Sandler), and collaborate cross-functionally to ensure smooth onboarding. Build strong client relationships, present tailored proposals, negotiate contracts, and meet/exceed sales quotas while articulating Athena's AI-augmented human-in-the-loop value proposition and security practices.

Sell managed IT, print, hardware, and cybersecurity solutions to SMBs. Generate new business, build pipeline, conduct demos, create proposals with technical teams, negotiate contracts, use CRM for reporting, and provide market feedback to management. Travel up to 10% and work remotely within specified U.S. territories.