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Executes Complex Music’s weeknight social coverage across Instagram, Twitter/X, TikTok, and Facebook. Creates and publishes real-time content for breaking news, live events, releases, trends, and community engagement. Identifies viral music moments, manages comments and DMs, develops quick-turn creative assets, and supports audience growth through platform-native tactics. Requires strong music-culture knowledge, editorial judgment, writing skills, independent coverage management, and fluency with social and creative tools.

Supports the design, coordination, delivery, and evaluation of learning and development programs. Responsibilities include leadership development, onboarding, training needs assessment, curriculum and learning material development, facilitation, compliance training, vendor and instructor coordination, learning pathway maintenance, and program effectiveness measurement. The role partners with leaders, subject matter experts, educational institutions, and external providers to support employee growth, succession planning, and organizational objectives.

Manages high-volume customer documentation requests, coordinates with suppliers and internal teams, verifies document accuracy and completeness, maintains records and tracking logs, and provides customer updates. Supports data entry, reporting, audits, sample requests, administrative tasks, and process improvements while using TraceGains, Sage, Excel, and other office and ERP systems.

As a Sales Associate, you'll provide exceptional customer service, maintain store visuals, process transactions, and support team operations while sharing your music and pop culture knowledge.

Administers employee leave of absence cases, including FMLA, CFRA, ADA, USERRA, and related state and local requirements. Reviews eligibility and documentation, manages leave systems and records, coordinates with HR, payroll, benefits, managers, and third-party administrators, and oversees return-to-work processes. Provides employee and manager guidance, conducts interactive process meetings, delivers training, analyzes leave metrics, and recommends process improvements while maintaining confidentiality and legal compliance.

Develops and maintains eLearning, instructor-led, refresh, and train-the-trainer programs for support teams. Updates training for product, policy, and process changes; audits materials with subject matter experts; facilitates virtual training; and administers Seismic, including groups, enrollments, completion reporting, and assessments. Partners with internal stakeholders and BPO leaders to improve training effectiveness and close performance gaps.

Applications Engineer supporting customer RFQs, DFM reviews, quoting, supplier selection, and post-sales project execution for manufactured parts. Reviews CAD models, drawings, GD&T, materials, tolerances, and finishes; coordinates with sales, engineering, procurement, manufacturing, logistics, and quality teams. Serves as the technical customer contact, tracks milestones, addresses production issues, and develops process improvements for quote accuracy and speed.

Leads global sales operations and excellence strategy, governance, forecasting, pipeline management, CRM adoption, analytics, territory planning, quota setting, and incentive design. Partners with regional leaders to standardize processes while supporting local execution. Assesses sales capabilities, identifies skill gaps, and oversees targeted training and development programs. Coordinates cross-functional initiatives with Finance, Marketing, and HR to improve sales performance, operational efficiency, customer experience, and measurable business results.

Supports the SVP of Data & AI through executive communications, budget ownership, reporting, AI adoption tracking, onboarding operations, and cross-functional coordination. Builds dashboards, monitors spending and AI usage, researches data integrations, operates AI-enabled tools, and produces executive business review materials. Manages multiple initiatives, maintains organizational documentation, identifies operational improvements, and translates complex technical work into clear leadership narratives. Requires strong judgment, project management, technical fluency, and experience in operations, strategy, or chief-of-staff roles.

Sources and engages independent mental healthcare providers, assesses prospective partners, manages recruiting pipelines, and converts prospects into network partners. The role requires high-volume calling, relationship building, lead generation, follow-up tracking, collaboration with recruiting peers, and achievement of sourcing and conversion goals. It is fully in-office in Houston and includes administrative work using CRM and Microsoft Office tools.