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Processes high-volume customer billing and receivables, submits invoices through customer portals, maintains electronic records, researches billing and cash receipt discrepancies, resolves purchase order issues, supports lien waiver documentation, serves internal and external customers, collaborates across teams, and assists with ERP implementation.

Own and govern the organization’s central Knowledge Center, including information architecture, taxonomy, version control, audits, and content updates. Create and standardize job aids, SOPs, FAQs, process maps, and policy summaries. Triage documentation requests, coordinate with subject matter experts and learning teams, communicate process changes, identify knowledge gaps, and ensure resources are accurate, accessible, compliant, and actionable.

Manages domestic and international logistics for clinical and commercial biotech products at a GMP facility. Responsibilities include coordinating shipments, customs clearance, brokers, import and export permits, tracking, shipping and receiving, records, freight invoices, and cross-functional scheduling. The role supports cold-chain biological-material logistics, maintains compliance with QMS, cGMP, SOP, and EHS requirements, and may require physical lifting, weekend work, holidays, and overtime.

Own and lead the global accounting function across multiple jurisdictions. Establish scalable accounting policies, controls, close and consolidation processes; oversee US GAAP reporting, IFRS and Swiss statutory reconciliations, foreign currency translation, intercompany accounting, audits, PCAOB readiness, and acquisition integration. Assess accounting risks, resolve complex technical matters, and build a high-performing global accounting organization.

Generate qualified sales pipeline through outbound prospecting and inbound lead qualification. Communicate Nightfall’s AI-native data loss prevention value to security, compliance, and engineering stakeholders. Partner with Account Executives to schedule meetings and provide clean lead handoffs, maintain accurate CRM activity, and improve outreach using performance data and feedback.

Lead global partner lifecycle for Federal and European Systems Integrators: recruit and onboard partners, build strategic relationships, enable partner sales, execute co-sell strategies, align cross-functionally with product and marketing, and establish KPIs to measure partner productivity and pipeline impact.

Develops and executes annual giving strategies to grow unrestricted and program fundraising, focusing on donor solicitation, retention, stewardship, and leadership-level gifts. Builds and manages a donor portfolio, conducts donor visits and outreach, tracks fundraising activity in Raiser’s Edge, recruits campaign volunteers, supports events, and collaborates on major and planned giving. Presents to the board and oversees memorial giving programs, including columbarium, memorial wall, and memorial bench opportunities.

Drive revenue expansion within an existing SaaS customer base by identifying upsell opportunities, understanding customer needs, and selling upgrades, add-ons, and expanded contracts. Responsibilities include account relationship management, product demonstrations, pricing and negotiations, cross-functional collaboration, pipeline tracking, revenue forecasting, and meeting upsell quotas.

Processes global intercompany invoices, credit memos, chargebacks, settlements, allocations, and cross-charges. Performs monthly account reconciliations, resolves discrepancies, prepares balance confirmations, and supports period-end journal entries, accruals, and adjustments. Maintains SOX-compliant documentation and collaborates with domestic and international accounting teams to improve intercompany processes. Requires strong accounting knowledge, Excel proficiency, and experience with Oracle or similar financial systems.

Owns firmware for clinical studies, including development, testing, documentation, release management, logging, and field support. Builds rapid prototypes for sensing, stimulation, and algorithm concepts; performs hardware and firmware debugging; supports clinical teams; and transfers research technology to commercial development. The role also requires AI-assisted development, collaboration across engineering and clinical teams, and adaptability in a small R&D environment.