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Lead network-wide technology rollouts for franchisees, owning Mindbody implementation and education, architecting CRM systems, managing vendor performance and contracts, and driving cross-functional technical initiatives to scale studio operations and reporting.

Own post-implementation relationships with employer, broker, consultant, TPA, and healthcare partners. Lead business reviews, coordinate cross-functional initiatives, resolve issues, drive engagement, retention, and account growth while collaborating with Sales, Clinical, Product, and Operations.

Manage and administer global sales commission programs, ensuring accurate commission calculations, reporting, accruals, and payouts. Maintain compensation systems and data, analyze results, support forecasting, accounting, audits, and month-end close. Partner with Sales, Finance, HR, and Operations to resolve issues, provide guidance, and drive process automation and improvements.

Conduct in-home consultations across Nassau and Suffolk Counties, design customized bathroom remodeling solutions, present product, financing, and warranty options, deliver consultative sales presentations, close high-ticket sales, maintain CRM records, and provide an exceptional customer experience.

Design, configure, monitor, and troubleshoot mission network routing and switching (Cisco/Juniper). Implement VPNs over MPLS, redundancy protocols, and network security (firewalls, ACLs). Produce Visio topologies, analyze performance, repair issues, and support operational excellence for mission networks.

Support ecommerce and marketing teams to plan, create, schedule, and publish social and email campaign content. Produce short-form video and assets, manage TikTok Shop and creator partnerships, engage community, track performance, research trends/competitors, assist email campaign execution, and coordinate campaign logistics and reporting.

Manage a book of ~20 strategic enterprise customers to drive product adoption, retention, and customer health. Become a product and domain expert, tailor configurations and training, multi-thread across stakeholders, and partner with Sales, Product, Marketing, and Ops to scale playbooks and outcomes.

Support live poultry operations with budgeting, forecasting, cost and inventory analysis. Monitor production costs, identify savings, prepare reports/dashboards, ensure compliance, reconcile grower inventory, and advise leadership to improve profitability and controls.

Provide on-site front-office secretarial and administrative support to the Pastor or department director. Schedule meetings, manage correspondence, maintain records and filing systems, prepare reports and PowerPoint presentations, greet callers and visitors, coordinate clerical staff and volunteers, ensure confidentiality, and perform general office duties as assigned.

Enter and maintain youth member data in the DFPS system, generate attendance and performance reports using the YES tracking system, provide clerical support to Resource Development, produce requested reports for leadership, and perform other assigned duties.