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Lead day-to-day operational stability and service performance across cloud, infrastructure, networks, and enterprise platforms. Own 24/7 production operations, incident and change management, monitoring/observability, DR, compliance, FinOps, and workforce scheduling while managing Tier 1-3 support, SRE/DevOps teams, and operational processes.

Drive new revenue by prospecting, qualifying, and scheduling meetings for sales reps. Execute inbound/outbound campaigns, meet activity metrics, collaborate with leadership, and use CRM and AI tools to personalize outreach and optimize pipeline.

Lead day-to-day help desk operations across multiple client accounts, manage SLAs and KPIs, mentor team leads and technicians, handle escalations, run service reviews/QBRs, improve processes and tooling, and partner with account management and engineering to onboard and grow clients.

Manage public relations and communications for the Commonwealth LNG project onsite in Louisiana. Develop stakeholder mapping, messaging, communication plans, and materials; coordinate events, town halls, VIP visits, and internal campaigns. Serve as liaison between project teams, corporate communications, clients, and public authorities; ensure compliance and support crisis messaging to protect project reputation.

Lead on-site sales and marketing for an assisted living community: conduct tours, follow up leads, build referral networks, execute events and outreach, manage CRM and metrics, meet move-in goals, and coordinate with leadership to implement marketing plans.

Lead business development efforts in the Houston market for an energy-focused engineering firm. Identify target markets and clients, manage HubSpot CRM, pursue and qualify opportunities through outreach and meetings, prepare proposals/RFP responses, conduct market research and competitor analysis, support proposal lessons-learned and manpower planning, and collaborate with technical and BD resources. Occasional US and Canada travel required.

Produce detailed electrical and mechanical drawings using AutoCAD/Revit; collaborate with engineers to develop and revise designs; ensure compliance with industry standards; maintain drawing records and assist with project documentation and reports.

Lead a ~30-engineer org to scale a marketplace and Yourgi Connect from first markets to national scale. Own org design, delivery cadence, AI-assisted development adoption, CI/CD and testing, platform services, DORA metrics, hiring, budget, and release management so teams can ship end-to-end customer journeys reliably and securely.

Manage and grow an assigned territory by expanding existing accounts, activating new clinics, reactivating dormant customers, prospecting targeted new business, executing territory plans, forecasting, and maintaining CRM. Build trusted relationships with providers and clinic staff, coordinate cross-functional resources, and drive recurring revenue through consultative selling and in-person/virtual engagement.

Lead product strategy, roadmap, and execution for Pebl's EOR platform. Translate customer and market needs into prioritized requirements, define AI agent use cases, partner on API/architecture decisions, run data-driven experiments using SQL, track success metrics, and communicate progress to stakeholders.