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Lead and build Bridge's partner support function: design triage/escalation/SLAs, hire and coach a support team, use tooling (Pylon/HubSpot) and data to resolve issues fast, eliminate recurring friction via root-cause fixes, proactively monitor partner health, and coordinate with Account Management to drive operational improvements and knowledge management.

Own hands-on implementations to get customers live: configure workspaces, connect and validate ERP/sub-ledger data (especially NetSuite), run onboarding trainings, manage implementation project workstreams, and create docs/templates to automate and speed future implementations.

Lead finance systems strategy, governance, and transformation to modernize ERP, subledgers, reporting and integrations. Drive process optimization, automation, controls (ITGC/SOX) and enterprise implementations while partnering with IT and finance leaders to improve data flows, audit readiness, and user adoption.

Lead development and execution of integrated marketing strategies across digital, retail, print, social, events, and community channels. Drive brand strategy, customer acquisition and retention, analytics-driven optimization, budget and agency management, and cross-functional collaboration to strengthen loyalty and growth.

Lead blockchain and crypto-forensic investigations across Bitcoin, EVM chains, DeFi, and privacy coins. Design tracing algorithms and investigative tooling, perform smart-contract and transaction analysis, support seizure and forensic audits, produce intelligence reports, advise on chain-of-custody, and mentor teammates while collaborating with cyber, forensic, and federal partners.

Lead a multidisciplinary engineering organization to define and execute technology strategy for safety-critical avionics. Build and mentor engineering leaders, ensure certifiable product delivery, partner with product, operations, quality and sales, and drive continuous improvement across software, hardware, systems, FPGA, mechanical, optical, and verification engineering.

Lead and scale global multi-tiered ABM programs (1:few and 1:many) to drive new logo acquisition and expansion. Own 6sense-driven account research and orchestration, partner with Sales, SDR, RevOps and regional teams, oversee content and messaging, establish measurement frameworks, and optimize campaigns across paid, owned, and earned channels to accelerate pipeline and revenue.

Manage end-to-end candidate logistics and communication for virtual and in-person interviews, partner with hiring teams across time zones, craft candidate messaging and resources, and identify process improvements to streamline coordination and maintain hiring momentum.

Provide VIP technical support to premium SaaS customers: diagnose and resolve complex application issues, manage escalations, identify trends, document environments and work with CSMs, TAMs, Product and Professional Services to improve service and retention.

Support Investment Recovery by processing vendor settlement statements, distributing and posting sales payments, reconciling accounts, documenting sales in Excel, coordinating vehicle/equipment pickups and bidder logistics, generating monthly revenue reports, maintaining records, and managing compliance and office supplies.