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The Operations Associate will manage migration and implementation for investment firms, improve operational processes, ensure quality control, troubleshoot issues, and support customer onboarding.

As a Backend Engineer, you will design and optimize backend services, APIs, and data processing, collaborating with leadership and users.

Manage inbound and outbound publisher sales to onboard ComScore 500–2000 publishers. Prospect, pitch, and close deals; build Excel-based revenue proposals; present to clients; assist integrations and partner launches; support account managers to ensure launch and retention.

Lead brand voice and messaging consistency across press, blog, and marketing materials. Ghostwrite for executives, edit internal/external content, develop thought leadership, optimize for SEO, manage editorial calendars, run content audits, use analytics to track performance, and produce white papers.

Drive revenue growth within established strategic enterprise accounts and prospect new customers. Build executive relationships, identify security and performance challenges, leverage networks to open opportunities, and collaborate with marketing, sales development, and cross-functional teams to increase awareness and adoption of Akamai services. The role requires enterprise sales success involving infrastructure, application security, networking, and web performance solutions, along with strong customer focus, integrity, and relationship-building skills.

Lead end-to-end qualitative and quantitative research for cloud, CDN, and security products. Design interviews, usability studies, surveys, and analytics-led evaluations. Partner with product, engineering, and design to influence roadmap, translate findings into customer journeys and recommendations, and improve developer and enterprise workflows across content delivery, cloud infrastructure, automation, and edge computing.

Own strategic customer relationships throughout the lifecycle, serving as the main technical contact and driving adoption, value realization, retention, renewals, and expansion. Lead onboarding, training, workshops, business reviews, usage analysis, and technical escalations. Partner with Sales, Product, and Engineering to support deployments, resolve issues, surface customer feedback, and identify upsell opportunities for a cybersecurity microsegmentation solution.

As a Backend Software Engineer II, you will design and develop software, collaborate on APIs, and improve system performance while sharing knowledge within the team.

Research and develop novel post-training methods such as SFT, RLHF, reward modeling, and preference optimization for text and multimodal LLMs. Analyze model behavior, improve alignment and generalization, mitigate bias, enhance robustness, and publish findings at leading AI conferences. Collaborate with engineers, researchers, and foundation model labs to establish data-driven AI development practices and provide technical and strategic guidance.

Lead DHS and DOJ account growth from opportunity identification through contract award, deployment, renewal, and expansion. Own a multimillion-dollar quota, develop proposals and white papers, structure federal deals, secure executive sponsorship and funding, and transition AI prototypes into enterprise capabilities. Co-design agentic AI solutions with technical teams, manage customer relationships, and negotiate teaming and subcontracting agreements with systems integrators and federal primes.

Conduct research on evaluating frontier large language models and AI agents. Analyze model behavior, diagnose capability, reasoning, robustness, and alignment failures, and develop benchmarks for text and multimodal systems. Apply post-training techniques such as supervised fine-tuning, RLHF, and reward modeling to connect failures with training interventions. Collaborate with AI labs, define evaluation best practices, translate findings into technical strategy, and publish research at major conferences.

Design and produce visually compelling assets across digital, social, email, web, retail, and print. Create motion graphics and edit photo/video, maintain DTC websites, optimize creative for performance metrics, collaborate with cross-functional teams, and incorporate AI tools to accelerate production while upholding brand aesthetics.

Summer internship building real-time trading UIs. Work with traders, quants, and engineers to design, implement, and optimize scalable frontend applications using JavaScript, React, and Node. Includes mentorship, training week in New York, and real development projects.

Troubleshoot and resolve advanced production software and infrastructure incidents; coordinate with engineering and product teams on escalations; develop tools, diagnostic procedures, hotfixes, and documentation; communicate updates to customers and stakeholders; maintain knowledge-base and support workflows.