Top Remote Operations & Support Jobs in Houston, TX

The IT Support Coordinator provides first-line support for end users, troubleshooting hardware, software, and network issues, managing IT resources, and ensuring compliance with security policies. Responsibilities include provisioning equipment, user access management, and updating technical documentation.

Lead implementation and maintenance of the project Quality Management System, conduct audits and inspections, manage corrective actions, monitor contract performance and quality metrics, support customer audits, and drive continuous improvement for translation and interpretation service delivery.

Review, analyze, and process insurance claims for accuracy and compliance. Investigate coverage and liability, communicate with stakeholders, negotiate settlements, document records, flag fraud, collaborate with legal/underwriting, and produce claims reports and process improvements.

Provide operational support to regional sales reps to move complex deals from opportunity to order entry. Create accurate quotes, maintain Salesforce opportunities, evaluate pricing approvals, coordinate with customer service, and improve processes and documentation to ensure compliant, efficient deal execution.

Lead RF Connect's Managed Services NOC to ensure high network availability, incident response, and SLA attainment across RAN, Packet Core, and Backhaul. Manage NOC staff, drive performance metrics, capacity planning, automation, and continuous improvement. Serve as senior customer operational contact for escalations, service reviews, and strategic account support.

The Associate II role involves providing administrative and compliance support to real estate private equity customers, managing treasury activities, and ensuring positive client outcomes while adapting to changing needs.

Lead operations for a multifamily portfolio, developing and coaching on-site teams, conducting inspections, managing budgets and capital projects, optimizing rents, ensuring compliance (Fair Housing), and communicating with owners and stakeholders. Travel to communities ~50% of the time and drive performance through hiring, training, and operational oversight to meet financial and resident retention goals.

Senior Director responsible for leading and scaling global ecommerce operational teams (content, localization, onboarding). Drives operational strategy, process optimization, AI-enabled automation, KPIs, governance, and cross-functional workflows to improve efficiency, scalability, and execution across Commercial Operations.

Provide Tier 1 and Tier 2 technical support for Humata Health's B2B SaaS, manage ticket triage/escalation and SLAs, implement and support AI-driven tools (chatbots, routing, predictive analytics), analyze support data to identify product/process improvements, and coordinate cross-functionally to ensure timely ticket resolution and a data-driven support culture.

Manage executive calendaring and inbox triage, coordinate travel logistics, support People with interview scheduling and event execution, own ad hoc administrative tasks and vendor coordination, and proactively identify operational gaps and process improvements across the organization.