Top Remote Operations & Support Jobs in Houston, TX

Maintains daily office operations through administrative support, reception, phone and email handling, meeting and calendar coordination, records and document management, mail distribution, supply inventory, expense administration, onboarding support, and office organization. Uses Microsoft Office and AI productivity tools while assisting employees and leadership with special projects.

Leads FreshBooks’ Payments and Financial Services business, owning operating cadence, TPV and revenue forecasting, P&L impact, pricing, partner relationships, payment operations, risk, compliance, and strategic initiatives. Drives execution across Product, Engineering, Marketing, Sales, Operations, Support, and Risk while managing processors, networks, BNPL partners, payouts, reconciliation, PayFac controls, and customer pricing. Develops near-term strategy, supports annual planning, and delivers executive recommendations and measurable commercial outcomes.

Lead the launch and ongoing delivery of enterprise payer enrollment accounts. Build teams, workflows, reporting, metrics, and client operating rhythms; manage SLA performance, quality, escalations, offshore and vendor teams, client relationships, and account economics. Partner with Product and Engineering to automate processes, improve productivity, reduce costs, and scale successful operating models across additional enterprise clients.

Processes and validates customer orders accurately and efficiently, resolving pricing, SKU, shipping, system, and information issues. Coordinates with customers, dealers, sales, customer service, and distribution teams to support timely fulfillment. Maintains order quality, meets productivity KPIs, supports ISO audits, improves processing workflows, and assists with cross-training and onboarding in a fast-paced environment.

Own Civic Marketplace’s commercial and operational engine as a hands-on, near-cofounder-level leader. Responsibilities include connecting product, operations, and commercial teams; managing dashboards, reporting, and performance; owning P&L and business outcomes; developing the business model; setting priorities; building public-sector customer trust; and hiring and coaching leaders. The role requires strong quantitative judgment, early-stage operating experience, pragmatism, and comfort with ambiguity.

Supports administration, configuration, security, troubleshooting, testing, integrations, and optimization of the Yardi platform. The role provides functional support to Accounting, Finance, Operations, Asset Management, Construction, and IT teams; manages access and SOX controls; uses SQL/YSQL for data validation; supports upgrades, releases, migrations, and implementations; and maintains documentation, testing evidence, and procedures.

Provides remote administrative and virtual assistant support, including email and calendar management, scheduling, data entry, documentation, client communication, project follow-up, research, and reporting. May also schedule social media content, respond to inquiries, and monitor engagement metrics. Requires strong organization, communication, technological proficiency, time management, attention to detail, and independent problem-solving skills.

Provides technical support for customer service operations through Jira, phone, email, and chat. Administers account access and licensing, supports contact center voice and omnichannel systems, coordinates incident communications, adjusts schedules, and liaises with third-party vendors. The role also improves operational processes, troubleshoots desktop applications, and supports employees and service partners in a 24/7 environment.

Serverfarm is building a talent community for future opportunities across data center operations, electrical engineering, construction, and corporate functions. Candidates can submit their information to be considered for relevant roles as they become available. The company will retain applicants’ details and contact them about positions matching their skills and interests.

Leads the design, implementation, administration, integration, testing, and enhancement of Veeva Vault RIM. Translates business requirements into functional specifications, manages application roadmaps, supports GxP compliance, oversees internal and external technical resources, and drives system optimization. The role also provides troubleshooting, root-cause analysis, user support, data migration assistance for M&A activities, and technology guidance involving emerging technologies and AI.