Top Remote Operations & Support Jobs in Houston, TX

Researches and diagnoses procedural issues involving client matters, responds to inquiries, communicates with clients and witnesses, manages digital records and filing systems, maintains calendars, and tracks follow-up tasks. The role requires professionalism, attention to detail, strong communication, research and reasoning skills, independent work, and proficiency with Microsoft Office, Windows, and PDF tools.

Manages a remote auto damage appraisal and estimating team, overseeing workload, production, accuracy, cycle times, escalations, and performance metrics. Provides coaching, training, mentorship, feedback, and development opportunities while maintaining team accountability and communication. Analyzes operational data to improve processes and department performance, supports innovation, and reports progress and challenges across the organization. Requires extensive auto physical damage, insurance, vehicle repair, estimating platform, and team leadership experience.

Provides frontline technical support for employees, troubleshooting Windows hardware, software, connectivity, and access issues. Manages help desk tickets, user accounts, onboarding and offboarding, workstation deployment, equipment inventory, and vendor coordination. Documents solutions, escalates complex issues, and supports process improvements. The role requires strong customer service, communication, organization, and at least three years of technical support experience.

Provides high-level support to multiple senior executives by managing complex calendars, domestic and international travel, meeting preparation, communications, expenses, and follow-through. Serves as a trusted, discreet strategic partner, coordinating priorities across global stakeholders and supporting business initiatives, board-level interactions, and transformation projects. Requires strong judgment, executive presence, organization, confidentiality, and independent decision-making in a fast-paced, remote environment.

Processes, reconciles, and reports student enrollment certifications for VA educational benefits. Reviews student records, monitors enrollments, ensures compliance with VA regulations, resolves escalated certification issues, supports students and staff, coordinates with internal and overseas contacts, and develops job aids and training materials.

Provides desktop support, hardware procurement and inventory management, computer imaging, account setup, software training, and troubleshooting for end users. Manages employee onboarding and offboarding across Active Directory, Exchange, Google Workspace, and other systems. Prepares weekly management reports and supports corporate applications and hardware in a hybrid Pittsburgh office environment.

Supports institutional fundraising during a leave by researching and qualifying foundation, corporate philanthropy, and strategic partnership prospects. Responsibilities include building prioritized prospect portfolios, identifying contacts and funding opportunities, assessing programmatic alignment, assisting with limited grant proposals, updating databases, preparing internal briefings, and supporting development projects. The role works independently behind the scenes and does not manage external funder relationships or independently submit proposals.

Provides Level 2 technical support for cellular and wireline network services in a remote contact-center environment. Responsibilities include monitoring network alerts, diagnosing OSI-layer issues, analyzing Linux logs and packet captures, troubleshooting routers, firewalls, NAT, and network connectivity, coordinating with customers and field technicians, supporting installations, documenting incidents, and meeting service KPIs. The role requires strong Linux command-line, networking, and customer communication skills, with weekend and holiday shift flexibility.

Remote, unpaid internship for current high school students interested in AI, business, or startups. Interns receive training on AI agents and business software, test the Admitpro.ai platform by identifying bugs and evaluating features, provide product feedback, and create and present an independent competitor analysis and startup strategy project.

Organizes, schedules, and markets MWEG’s small-group Living Room Conversations, coordinating both in-person and virtual discussions.