Top Remote Operations & Support Jobs in Detroit, MI

The Credit Risk Solutions Support role involves managing loan review operations, coordinating documentation, supporting management tasks, and improving workflows for efficiency.

Octopus Energy seeks passionate individuals willing to contribute across various domains. Ideal candidates have real experience, leadership ability, and drive for effectiveness without rigid titles or processes.

The Senior Manager, Revenue Systems will oversee the architecture and optimization of the go-to-market technology stack, manage integrations and data governance, and partner closely with sales, marketing, and finance teams. Responsibilities include administration of Salesforce and other GTM tools, improving operational efficiency, and leveraging AI for workflow enhancement.

The GTM Operations Analyst will support Sales, Customer Success, and Marketing teams, focusing on improving opportunity management, pipeline hygiene, and sales funnel effectiveness while driving efficiency initiatives.

The Internal Audit Manager will oversee risk management in cash transfer projects, manage audit teams, drive operational excellence, and ensure proactive fraud prevention and resolution.

Build and operate signal-based GTM activation workflows across Common Room, Salesforce, and sequencing platforms. Design enrichment waterfalls, translate audiences into sequences and SDR tasks, partner with Revenue Technology on Salesforce changes, and instrument dashboards, QA checks, and experiments to improve conversion and speed.

As an Underwriting Consultant, evaluate life insurance applications, assess risk factors, and decide on acceptance or modifications to applications. You'll leverage advanced decision-making authority and engage in continual development and innovation within the underwriting process.

Lead day-to-day disputes operations and strategy, drive AI/LLM-driven automation, optimize tooling and vendor performance, perform root cause analysis, and partner cross-functionally to improve dispute workflows, compliance, and customer outcomes.

Provide advanced HPC customer support for DoD supercomputing centers: install, configure, and verify user-requested applications; assist users compiling, debugging, and running codes; manage build environments, containers, and libraries; identify existing software solutions; and develop SOPs and ticket-routing workflows between support tiers and vendors.

Provide technical customer support for PointClickCares cloud-based healthcare software, troubleshooting simple to moderately complex issues, documenting via help desk tickets, using knowledge base resources, collaborating cross-functionally, meeting service KPIs, and supporting long-term care facility workflows. Role requires rotating shifts and occasional overtime/on-call.