Job Description
If you're interested in being a part of an extraordinary mission, working with our customer who runs the DoD’s largest supercomputing centers and operating some of the most powerful supercomputers in the world, we could use your experience and enthusiasm! You will be providing your advanced customer support expertise to ensure DoD scientists have reliable access to these critical resources.
All your work will be performed virtually (100% remote) and a DoD Secret Clearance is required.
Job Responsibilities
- Install and verify user-requested software applications. This includes managing associated build environments, advanced libraries, software containers, and related models or data needed to execute the applications.
- Assess, install, and verify software using various source code build and management systems on the HPC platform. If a software package is incompatible or requires structural changes, you will coordinate with System Administrators, Tier 3 specialists, or vendors to resolve the environment issue.
- Help users compile, debug, and run their own custom-developed codes across various systems with different node configurations.
- Identify existing software within the portfolio that can satisfy end user’s research requirements. If the specialized software does not exist or requires niche expertise to identify/configure, you will collaborate with other software Subject Matter Experts (SMEs) to resolve the issue.
- Develop Standard Operating Procedures (SOPs), Concept of Operations (ConOps), and workflows to manage how tickets are routed between Tier 2B, Tier 3 specialists, System Administrators, and external support vendors.
Required qualifications
- Must hold an active in scope Secret clearance prior to start. (US Citizenship required)
- Bachelors and 8 years of experience, a Masters and 6 years, or equivalent experience
- Communicates effectively both orally and in a written form with users and office staff
Preferred qualifications
- Experience working with HPC resource managers such at Slurm or PBS Pro
- Experience supporting a scientific userbase
- Application installation or optimization experience on an HPC system
- Experience working with MPI
- Experience building software via CMAKE or Spack
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting:June 12, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Skills Required
- Active DoD Secret clearance prior to start
- U.S. Citizenship
- Bachelor's degree and 8 years of experience, Master's and 6 years, or equivalent experience
- Effective oral and written communication skills
- Experience with HPC resource managers such as Slurm or PBS Pro
- Experience supporting a scientific userbase
- Application installation or optimization experience on HPC systems
- Experience working with MPI
- Experience building software via CMake or Spack
Leidos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Leidos and has not been reviewed or approved by Leidos.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with multiple plan options, low office-visit copays in some plans, and access to mental health and wellness support tools. The availability of HSA/FSA options and employer contributions is positioned as a meaningful part of the total package.
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Retirement Support — Retirement benefits are framed as a strong component of total rewards, highlighted by a 401(k) match and immediate vesting in the standard package. The Employee Stock Purchase Plan is also presented as an additional long-term wealth-building feature.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle supports extend beyond core insurance, including wellness programs, fitness-related stipends, and assistance resources. Work flexibility and related perks are also included as part of the broader rewards experience.
Leidos Insights
What We Do
We Are Leidos For 50 years we have been tackling some of the biggest problems that face our nation and our world. OUR MISSION Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®. Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos. Your most important work is ahead.
