Customer Solution Specialist

Sorry, this job was removed at 08:18 p.m. (CST) on Monday, Jan 12, 2026
Hiring Remotely in United States
Remote or Hybrid
Information Technology • Sales • Security • Cybersecurity • Automation
Taking identity security where it has never gone before. 
The Role

Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-prem and in the cloud. Our unique technology secures identities & access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category.

Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration, that goes above and beyond to help our customers and each other, on a journey to reshape the future of identity security.

We are looking for a Customer Solutions Specialist to join us. As a Customer Solutions Specialist you will be a Silverfort product expert, applying your knowledge of identity and security to drive successful deployments with our Enterprise and Strategic customers. You will collaborate with cross functional teams to understand and achieve customer use cases, ensuring they receive business value from the Silverfort platform. You will work closely with Success, Support, and R&D teams to improve our product and technical processes.

  1. 4+ years of relevant experience in Post Sales / Customer Success / Solution Architecture, preferably in the identity or security space.
  2. Strong understanding of Microsoft identity and access technologies, including Active Directory, Azure Active Directory, NTLM and Kerberos.
  3. Experience with modern federated identity and multi-factor authentication solutions such as Okta, Ping Identity, Duo Security.
  4. Proven knowledge in networking and Information Security.
  5. Proven knowledge in working with Windows and Linux.
  6. Experience deploying virtual machines in VMware, AWS or Azure.
  7. Team player and relationship builder. Strong interpersonal skills allowing you to build trusting relationships with customers and colleagues.
  8. Exceptional multitasking and organization skills. Comfortable prioritizing and managing between multiple projects/customer situations simultaneously.
  9. Willingness to travel up to 25% of the time.

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The Company
507 Employees
Year Founded: 2016

What We Do

Fueled by a belief that identity professionals deserve better, we found a way to break down the silos of identity security—eliminating the gaps and blind spots left behind by a patchwork of point solutions.

The Silverfort Identity Security Platform is the first to deliver end-to-end identity security, protecting every identity in the cloud, on-prem, humans, machines, and everything in between. Our patented technology—Runtime Access Protection (RAP)—natively integrates with the entire IAM infrastructure, giving businesses visibility into all identities, analyzing every access, and extending active protection to resources that could not be protected previously—including NHIs, legacy systems, command line tools, and IT/OT infrastructure. It is easy to deploy and use, and doesn’t disrupt business operations, resulting in better security outcomes with less work.

Silverfort is the identity security platform that both identity and security professionals deserve, earning the trust of more than 1,000 leading organizations, including several Fortune 50 companies.

Why Work With Us

We believe that our high retention rates stem from our employees’ confidence in their ability to develop and progress within the company. We prioritize a supportive and encouraging environment that fosters a positive people culture, enhancing employee satisfaction, engagement, and their desire to stay and grow with us.

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Silverfort Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Employees engage in a combination of remote and on-site work.

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