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Top Remote Customer Success Jobs in Dallas-Fort Worth, TX

6 Days Ago
USA
Remote
1,700 Employees
39K-48K Annually
Junior
1,700 Employees
39K-48K Annually
Junior
Cloud • Edtech • Information Technology • Software
The Product Support Representative provides exceptional customer service by handling inquiries, troubleshooting issues, and collaborating with team members. Responsibilities include resolving customer inquiries through various channels, validating application issues, and escalating complex matters. They contribute to a supportive team environment and focus on personal growth as well.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+74 More
6 Days Ago
United States
Remote
2,461 Employees
67K-125K Annually
Mid level
2,461 Employees
67K-125K Annually
Mid level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Technical Advocate will educate and empower the SailPoint Community on the Identity Security Cloud platform through webinars, articles, and courses. This role involves collaborating with various teams to align educational offerings with product features and contributing to the creation and update of training materials and certification exams, fostering community growth and success.
Top Benefits:
401-K
401-K Matching
Company Outings
+53 More
7 Days Ago
2 Locations
Remote
116 Employees
Senior level
116 Employees
Senior level
Consumer Web • Enterprise Web • Mobile • Productivity • Software
As a Senior Customer Success Manager at Superhuman, you will manage a portfolio of Mid-Market accounts, ensuring successful onboarding, product adoption, and customer satisfaction. You will work to define best practices, advocate for customer needs, and drive retention and expansion efforts while providing insights to the Product team.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+44 More
7 Days Ago
United States
Remote
1,400 Employees
Junior
1,400 Employees
Junior
eCommerce • Information Technology • On-Demand • Professional Services • Software
As a Premier Support Advocate, you'll provide high-quality customer service to Spanish-speaking pros and customers through phone, chat, SMS, and email. You will navigate account changes, billing inquiries, and retention issues while ensuring a positive caller experience. Building trust and driving satisfaction are key aspects of this role, alongside meeting performance metrics and contributing to team development.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+57 More
7 Days Ago
2 Locations
Remote
550 Employees
Senior level
550 Employees
Senior level
Artificial Intelligence • Big Data • Logistics • Software • Transportation
As the Manager of Customer Success at FourKites, you will lead a team to enhance customer relationships and ensure exceptional experience. You will guide clients through their visibility journey, manage account health, ensure customer satisfaction, and drive revenue retention while collaborating with other departments.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+51 More
7 Days Ago
United States
Remote
1,400 Employees
Entry level
1,400 Employees
Entry level
Fintech • Financial Services
The Negotiations Specialist role involves coordinating efforts to negotiate delinquent accounts for clients, working closely with external partners to secure the best possible savings while providing oversight to client finances. The position requires strong communication skills, time management, and a dedication to helping clients succeed.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+36 More
7 Days Ago
United States
Remote
73 Employees
25-27 Annually
Entry level
73 Employees
25-27 Annually
Entry level
Healthtech • Insurance • Other • Sales • Software
As a Customer Support Associate, you will assist health insurance agents and clients by providing initial support, triaging requests, addressing inquiries, documenting interactions, and collaborating with internal teams to resolve issues and enhance service delivery.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+14 More
8 Days Ago
United States
Remote
630 Employees
Mid level
630 Employees
Mid level
Healthtech
As a Customer Experience Manager at Alma, you will lead a team to enhance customer experiences by coaching team leads and specialists, analyzing operational bottlenecks, and fostering an inclusive culture. Your role involves collaborating with other teams to identify trends and improve processes for both providers and clients.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+48 More
8 Days Ago
2 Locations
Remote
130 Employees
Mid level
130 Employees
Mid level
Artificial Intelligence • Cloud • Computer Vision • Healthtech • Software
The Enterprise Customer Success Manager at Overjet is responsible for ensuring customer satisfaction and utilization of the company's software platform. The role involves managing enterprise accounts, executing the customer success strategy, and conducting frequent reviews with accounts and the team.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+86 More
8 Days Ago
TX, USA
Remote
22,000 Employees
147K-267K Annually
Expert/Leader
22,000 Employees
147K-267K Annually
Expert/Leader
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Customer Success Manager for CloudHealth at Arrow will focus on nurturing existing customer relationships, driving sales growth, and developing strategic business plans. Responsibilities include engaging accounts for renewals, establishing new business, partnering with internal teams and channel partners, and exceeding sales targets within a KPI-driven environment.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
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