Top Remote Operations & Support Jobs in Dallas-Fort Worth, TX

The Telecom Manager leads network and telecom initiatives, managing programs for store upgrades, optimizing telecom services, and ensuring connectivity for business operations.

Support the P2P process within the organization, providing assistance with SAP transactions, resolving vendor queries, and monitoring service health while ensuring compliance with P2P policies.

The role involves conducting title research, compiling search packages, and interpreting tax records. It requires independent judgment and problem-solving skills and may involve teaching less experienced team members.

Provide Tier 2 system management, monitoring, and troubleshooting across virtual platforms, Windows/Linux servers, networking and security devices to meet SLAs. Support VMware, AD, IIS/Apache, databases, firewalls, and customer incidents; document procedures, participate in on-call rotation, and assist projects and process improvements.

Provide daily operational support for Itemized Bill Review teams, managing claims screening/distribution, audits, reporting, client savings identification, QA of digitized records, training/onboarding, and ensuring compliance with client contractual parameters and privacy standards.

Lead end-to-end design and deployment of AI-enabled automation and workflow solutions across operations. Translate business needs into technical workflows, build and validate automations using low-code and scripting, collaborate with cross-functional partners, manage complex workstreams, and drive measurable efficiency, accuracy, and control improvements.

Manage daily operations of the Major Case Unit handling complex commercial claims. Lead workload planning, oversee reserves and settlements, direct litigation strategy and defense counsel, analyze claim trends, resolve complex coverage and service issues, ensure regulatory compliance, and drive process improvements and performance monitoring.

Research and resolve title issues for REO and refinance transactions, review title commitments, prepare curative documents, submit and monitor title claim packages, communicate status to stakeholders, and maintain accurate defect reporting.

Provide technical support and maintenance for production applications: investigate incidents, run disaster recovery scripts, update runbooks, monitor dashboards and automation, execute service account renewals, collaborate with development and infrastructure teams, and support audits and risk controls to prevent recurrence.

Lead rollout and operational support for cellular core networks: develop and execute test cases, configure devices, create runbooks and MOPs, troubleshoot outages using trace/packet data, manage tickets and vendor escalations, build automation and dashboards, and document launch and maintenance processes.