Top Remote Operations & Support Jobs in Dallas-Fort Worth, TX

Support Vendor Management System deployments, enhancements, validation, UAT, data conversion, and documentation. Provide Level 1 support, troubleshoot issues, manage tickets, develop business cases, train users, and administer imports, user access, integrations, and system configuration. Serve as the primary contact for VMS account managers and assigned program teams.

Install, program, test, commission, troubleshoot and service electronic security systems. Provide customer training, start-up/certification, project technical execution, documentation, and mentor junior staff while ensuring safety and customer satisfaction.

Support the Chief Legal Officer and Chief People Officer by managing calendars, travel, expenses, communications, executive meetings, Board and committee activities, leadership events, and cross-functional initiatives. Coordinate deliverables, prepare reports and presentations, track action items, and liaise with executives, Board members, and the Corporate Secretary while handling sensitive legal, governance, and personnel information with discretion.

Build and lead EdSights' technical support function: select ticketing tooling, create SLAs and escalation paths, run day-to-day ticket triage, implement AI chatbot and knowledge base, own support KPIs and QA, triage API/integration issues, and hire and train a growing support team while partnering with Product and Engineering to resolve product gaps.

Own end-to-end sales-led revenue operations: comp design, quota setting, forecasting, metrics, alerts, pipeline hygiene, growth reviews, win/loss analysis and a sales revenue source of truth.

Serve as primary borrower liaison to manage multiple commercial loan files from onboarding through funding. Verify compliance, gather documentation, coordinate underwriting/closing, review funding packages, monitor credit utilization, provide superior client service, and train new team members.

Leads address research, verification, case intake, queue management, field assignment coordination, documentation, and follow-up for a nationwide federal human services program. Oversees analysts and coordinators, reviews case determinations, manages deadlines and escalations, monitors quality and timeliness, and coordinates with field, language access, quality, and reporting teams. Requires accurate documentation, confidentiality, sound judgment, and the ability to manage sensitive cases involving vulnerable populations.

Lead the design and implementation of business process automations using Zoho applications, WordPress, and third-party integrations. Evaluate systems, improve workflows, coordinate with departments, document processes, support team members, maintain reporting and analytics, and ensure reliable data flow across platforms. The role requires strong Zoho CRM expertise, technical documentation skills, project leadership, and communication with nontechnical stakeholders.

Supports C-level executives by managing schedules and communications, handling administrative and logistical tasks, researching and sharing information, preparing documents and presentations, editing business materials, and managing confidential, time-sensitive matters. The role requires flexibility, discretion, strong communication, decision-making, and problem-solving skills in a fast-paced environment.

Provide proactive executive and production support to the Supervising Producer: manage task lists and project workflows in Productive, coordinate shoot logistics and post-production handoffs, prep and triage communications, attend meetings, chase assets/approvals, and keep projects moving so the SP can focus on high-level producing.