Top Remote Operations & Support Jobs in Dallas-Fort Worth, TX

Complete accurate, cost‑effective domestic and international travel arrangements using corporate contracts and preferred suppliers. Support multiple accounts, adhere to company procedures and client travel policies, provide first‑level customer and technical support, and attend trainings and staff meetings.

Provide remote help-desk support to branches and remote users: diagnose and resolve video/phone, access, and connectivity issues; perform password resets; guide users by phone using a knowledge base; document incidents and trends; prioritize and escalate issues; and assist with ad-hoc support tasks.

Provide escalated Azure cloud support and incident management, troubleshoot high-priority incidents, administer Windows/Linux servers and hypervisors, implement IaC and automation (PowerShell, Bicep), manage networking/security (firewalls, VPNs, load balancing), ensure compliance (FedRAMP, NIST, HIPAA, PCI-DSS), maintain runbooks/documentation, and participate in on-call rotation including nights and weekends.

Support credentialing and security-clearance administrative processes for government contracts: collect and verify paperwork, coordinate fingerprints and scheduling, track submission pipeline, communicate with applicants, meet accuracy targets, and attend required trainings.

Create, conform, translate, proofread and QC subtitle files (English→Khmer) using Pixelogic's cloud subtitling tools. Follow client style guides and in-house glossaries, handle rejections/corrections, meet tight deadlines, and maintain confidentiality across varied media projects.

Lead and build BROADMIND's operations: create scalable processes, ensure legal/regulatory compliance, oversee day-to-day operations, analyze data to guide decisions, negotiate contracts, identify growth and partnership opportunities, and shape company culture while working closely with the CEO and executive team in a hands-on, zero-to-one environment.

Serve as the first point of contact for employees and visitors, manage the reception desk and shared admin mailbox, handle incoming/outgoing mail and couriers, organize meeting room bookings and meeting logistics (including catering and visitor coordination), and order and monitor office and kitchen supplies to maintain a professional, well-stocked workplace.

Owner of revenue reporting, forecasting, and process improvements across sales, customer success, renewals, and finance. Build and maintain dashboards, analyse cross-system data to surface trends and root causes, and deliver actionable recommendations. Support scaling of lead-to-opportunity, handoffs, renewals, forecasting workflows, and revenue technology implementations.

First-line participant support for retirement accounts via Intercom and phone; guide account setup, enrollments, deferrals, rollovers, withdrawals, and loans; resolve issues end-to-end and escalate when needed; build support content and AI-powered tooling; coordinate money movements and external custodial/vendor partners; surface recurring problems to product and engineering; own support quality, response times, and tone.

Lead regional operations for a multi-state personal injury region, owning regional P&L, coordinating intake through settlements, prioritizing high-ROI issues, routing escalations to platform teams, launching new states, building capacity models and KPIs, and coaching/managing an operations lead and state managing attorneys to drive performance and consistency.