Top Remote Operations & Support Jobs in Dallas-Fort Worth, TX

Provide 24/7 technical support to clinicians and administrators via phone, chat, and portal. Assist with user account management, training, on-call schedule management, mobile/web troubleshooting, application configuration, and escalate complex issues to cross-functional teams.

Monitor live auctions to optimize asset visibility and outcomes, maintain listing quality, create daily watch lists, track auction activity, identify and escalate suspicious or non-compliant participant behavior, and partner with sales and customer success to improve seller performance and marketplace integrity.

Volunteer Discord moderator responsible for enforcing community guidelines, reviewing user content, answering member questions, fostering positive engagement, planning events, and supporting server growth. Attend biweekly meetings, respond to messages within 24 hours, contribute ideas to improve moderation and community dynamics, and help execute outreach and promotional plans. Minimum 8 hours/week for at least six months.

Support day-to-day operations for a global team of financial planners: manage communications, onboarding, audits, scheduling, data hygiene, SOPs, and escalate issues to leadership to ensure a seamless member experience.

The Vice President of Customer Operations leads strategic initiatives to enhance customer care and operational performance through digital transformation and cross-functional collaboration.

Own vendor procurement, contracts, provisioning, and IT strategy for employee hardware/software. Manage SSO/onboarding/offboarding, device management, SOC2 audit evidence, vendor negotiations, cost audits, and automation of provisioning processes.

Provide administrative support including calendar and meeting logistics, travel and event coordination, resource and space management, project execution, vendor and expense processing, onboarding/offboarding support, and cross-functional communication to enable leaders and teams in a Microsoft Cloud data center environment.

Lead and build the Deal Desk function: own complex enterprise deal structuring, pricing frameworks (including consumption models), CPQ and quote-to-cash systems, approval workflows, and renewal/expansion mechanics. Partner with Sales, Finance, Legal, and executives to enable fast, accurate quoting while protecting margin and ensuring clean billing and revenue recognition.

Independently manage a portfolio of complex property subrogation claims from assignment to resolution. Investigate losses, evaluate liability and damages, develop recovery strategies, prepare demand packages, negotiate settlements, support litigation/arbitration, collaborate with legal and SMEs, maintain accurate files, meet recovery/productivity targets, and mentor junior staff.

Translate and localize game-related and customer-facing content from English to Filipino, ensuring high linguistic quality across releases, marketing, support articles, and platforms. Manage short- and long-term projects, adapt to last-minute source changes, use CAT tools, collaborate with teams, and maintain organization and communication within a fast-paced localization environment.