Top Remote Cybersecurity Customer Success & Experience Jobs

The Technical Account Manager serves as the primary technical contact for enterprise accounts, leads stabilization initiatives, provides strategic guidance, and ensures customer success through operational optimization and relationship management.

Manage day-to-day Vesta 911 customer service contracts, ensure contractual obligations, drive resources to resolve complex issues, manage escalations, coordinate cross-functional teams, and support lifecycle upgrades and technical performance reporting.

Manage deployment of Motorola public safety software by conducting operational assessments, configuring COTS applications, leading UAT and training, redesigning business processes, and coordinating between customers and internal engineering and project teams to ensure timely, scoped deliveries.

The Senior Technical Marketing Manager for Cloud Security drives product positioning and messaging, creates technical content, and collaborates across teams to enhance market success and customer adoption of cloud security solutions.

The Director of Sales Enablement is responsible for coaching, mentoring, and developing sales strategies to enhance team productivity and effectiveness through training and best practices.

The Customer Value Architect drives customer onboarding and adoption of Falcon Flex, ensures value realization, minimizes churn, and conducts business reviews to support customer relationships.

As a Scaled Customer Success Advisor, you'll support customers via digital channels, ensuring effective experiences and maximizing their use of Rapid7 products while handling inquiries, resolving issues, and driving customer engagement and satisfaction.

The Technical Product Trainer will conduct training sessions, develop training content, manage training programs, and collaborate with other departments to improve training practices.

Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.

The Regional Partner Manager drives revenue growth through partner/channel management, sales enablement, and collaboration with internal teams, focusing on cloud technology services.

As a Senior Solutions Engineer, you will drive technical discussions during the sales cycle, ensuring customer success and collaborating with teams across Cloudflare to provide solutions in web/mobile security and performance.

The Private Client Relationship Manager builds and maintains relationships with affluent clients, supports financial goals, and collaborates with financial advisors to enhance client experiences and grow assets.

The Enablement Specialist will manage and organize training content, support the delivery of training sessions, and coordinate with various teams to ensure effective enablement processes. This role emphasizes the use of AI tools for efficiency in content management and training.

As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.