Top Remote IT Support & Helpdesk Jobs in Columbus, OH

Support Global TMF Management & Records with eTMF system tasks, reporting, UAT, user support, and documentation. Assist with metrics analysis, ticket triage, dashboard maintenance, and process improvement under close supervision in a regulated pharmaceutical environment.

Manage and enhance technical support for enterprise customers, design support processes, and collaborate with teams to improve customer experience and solution quality.

Responsible for production support focusing on UPM, troubleshooting application issues, monitoring systems, and coordinating with teams for incident resolution.

The IT Operations Intern will support technical activities, assist with IT service requests, and learn about IT management in a collaborative, remote-first environment.

The internship provides exposure to IT operations, focusing on ServiceNow platform support, documentation, problem solving, and collaboration with professionals.

The IT Administrator will manage day-to-day IT operations, oversee Google Workspace and Microsoft 365 administration, and automate workflows while ensuring security and compliance.

Join a remote-first company focused on customer satisfaction and innovation in IT and Security, by collaborating with motivated team members.

The IT Operations Specialist will manage IT onboarding, equipment logistics, and core IT systems while ensuring excellent end-user support and enhancing IT processes.

The IT Automations & Support Specialist provides technical support, leads automation and systems integration projects, and improves IT Services efficiency for Articulate employees.

As a Systems Administrator, you'll manage IT systems, troubleshoot issues, facilitate projects, and integrate AI tools for enhanced efficiency.