Top Remote Customer Success Jobs in Chicago, IL
The Customer Experience Specialist will focus on enhancing customer support experiences while contributing to the development of performance excellence cultures. Responsibilities include assisting users, troubleshooting issues, and ensuring clients receive exceptional service. The role also includes innovating strategies to improve customer experience internally.
As an Entry-level Onboarding Specialist at Luxury Presence, you will guide the build out and design of award-winning websites for luxury real estate agents. You will be the primary point of contact, translating client visions into actionable steps for internal teams, while ensuring white-glove treatment throughout the onboarding process.
As a Senior Customer Success Manager, you will manage mid-market customer relationships, driving adoption and revenue while serving as a strategic advisor. Responsibilities include developing account plans, engaging with stakeholders, and mitigating churn risks by ensuring customers achieve their business goals.
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The Fraud & Identity Specialist will be responsible for preventing fraud, identifying fraudulent activities, handling internal escalations, and ensuring the security of the Instacart platform.
The Customer Success Manager at Smartling will ensure customer adoption and retention through onboarding, communication, and education. Responsibilities include managing customer relationships, resolving issues, driving account growth, overseeing implementation of best practices, and demonstrating value through business reviews and workshops.
As a Senior Customer Success Manager at VelocityEHS, you will be responsible for developing strategic success plans, driving customer adoption and satisfaction, collaborating internally and externally, and ensuring that customers achieve their Environmental, Health, and Safety (EHS) and Environmental, Social, and Governance (ESG) goals through the use of our software solutions.
The Product Support Associate assists clients with technical issues related to ActiveDisclosure products. Responsibilities include diagnosing problems, providing technical support, managing client inquiries, documenting case histories, participating in testing, and improving support documentation.
The Customer Support Coordinator will assist customers primarily through phone support, while also engaging via email, live chat, and other channels. Responsibilities include managing administrative tasks, addressing customer inquiries, maintaining knowledge of products, ensuring compliance with data security, and meeting performance KPIs.
As a Customer Support Specialist at AffiniPay, you will provide exceptional service through inbound calls and support inquiries, troubleshoot product issues, and educate customers on the use of AffiniPay products while maintaining a professional demeanor.
The Customer Success Manager at DearDoc engages with clients to ensure high product adoption and satisfaction, managing a large portfolio of accounts to exceed revenue goals. Responsibilities include driving product adoption, handling cancellations, and soliciting advocacy opportunities. The role involves consistent follow-up, conducting success calls, and providing feedback to internal teams to enhance customer experience.
Top remote Companies in Chicago, IL Hiring Customer Success Roles
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