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Top Remote Customer Success Jobs in Chicago, IL
Big Data • Fintech • Information Technology • Insurance • Software
The Partner Success Manager will manage the growth and expansion of enterprise accounts by coordinating the implementation of new features, driving post-sales success, supporting business development efforts, and acting as the key relationship manager with partners, while ensuring alignment with internal teams.
Top Skills:
SaaS
Healthtech • Software • Telehealth
The Provider Experience Associate at Nourish will support new Registered Dietitians during their onboarding process, addressing their queries, tracking onboarding metrics, and ensuring they are well-prepared for patient interactions. The role involves managing communications, collaborating with teams, and continuously improving onboarding experiences.
AdTech • Digital Media • Marketing Tech • Professional Services
In the role of Client Success Manager, you will build and maintain client relationships, oversee account execution, mitigate churn risk, and ensure client satisfaction and retention for a portfolio of clients. You will collaborate with internal teams to drive client growth and manage the financial stability of accounts.
Top Skills:
Seo
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Fintech • Healthtech • Information Technology • Professional Services • Software • Analytics • Consulting
The Senior Application & Technical Support Specialist will provide technical support for the Axiom healthcare decision support product, troubleshoot complex issues, mentor junior staff, collaborate with cross-functional teams, deliver training sessions, and ensure compliance with HIPAA regulations.
Top Skills:
ExcelSQL
Artificial Intelligence • Machine Learning • Natural Language Processing • Conversational AI
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 high-revenue accounts, focusing on enhancing customer engagement, driving product adoption, and uncovering growth opportunities. The role requires a strong understanding of customer needs, effective communication, and collaboration across teams.
Healthtech • HR Tech • Software
Apploi is seeking a Customer Success Manager to build strong relationships with customers, provide training and support, and collaborate with internal teams. This role requires 2+ years of experience in Customer Support and excellent communication skills. Join a remote-first innovative environment at a company revolutionizing the healthcare hiring process.
Big Data • Cloud • Fintech • Professional Services • Software
As a Customer Success Manager at Argyle, you will serve as the main contact for top customers, overseeing their onboarding, promoting product adoption, and managing renewals. You’ll analyze customer data, collaborate with product teams, build a repeatable customer success model, and monitor KPIs to enhance customer experience while providing insights into the API functionality.
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Healthtech • Payments • Software • Telehealth
The Systems Administrator for Customer AI will oversee AI-powered technology for customer success, focusing on feature implementation and ongoing maintenance. Responsibilities include designing and configuring workflows, collaborating with teams, resolving technical issues, and driving the AI technology roadmap. The role is crucial for enhancing customer operation efficiency and implementing innovative solutions.
Top Skills:
Salesforce
Cloud • eCommerce • Enterprise Web • Information Technology • Software
The Customer Success Engineer will manage client implementations and technical onboarding at Quantum Metric. They will create tailor-made digital solutions and configurations for clients, ensuring effective use of the Quantum Metric platform to meet client objectives.
Top Skills:
JavaScript
Big Data • Cloud • Software • Generative AI • Big Data Analytics
The Commercial Customer Success Manager will oversee the entire client journey, from onboarding to renewal. Responsibilities include conducting business reviews, monitoring account health, developing strategies for adoption, and partnering with sales and product teams to enhance customer value and drive growth.
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