Top Remote Customer Success Jobs in Chicago, IL
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The Onboarding Manager at Tebra is responsible for leading the onboarding experience for new customers, ensuring successful implementation of software solutions. This role involves communication, training, and project management to guarantee customer satisfaction and successful product adoption. The position requires strong analytical, negotiation, and multitasking abilities in a fast-paced environment.
The Client Partner at Babylist will be responsible for generating new business and creating media relationships with CPG partners. This role requires knowledge of the CPG space, the ability to adapt pitches to client needs, and the skill to craft compelling narratives. Maintaining strong relationships with existing partners and delivering persuasive sales presentations are essential to maximize investment with Babylist.
Manage and lead a growing bilingual customer support team, ensuring high-quality support in English and Spanish. Oversee recruitment, training, and scheduling of staff while developing metrics to measure customer and team success. Collaborate with internal groups to troubleshoot machine issues and enhance customer experience.
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As a Government Renewals Specialist, you will manage renewals and address client needs across government levels, develop negotiation strategies for contract renewals, collaborate with various internal teams, and maintain a rolling forecast of renewals while ensuring customer satisfaction and trust.
The Accounting Success Manager at FloQast is responsible for enhancing customer satisfaction and engagement, managing training and education, building relationships with clients, analyzing metrics, and driving account growth through strategic guidance and solutions. The role requires strong communication skills and the ability to handle multiple projects while providing technical support and advocating for customer needs.
The Customer Support Associate provides focused assistance, handles inquiries via calls, chats, and emails, collaborates with the team to enhance customer experience, identifies pain points, advocates for customers, and proactively seeks process improvements.
The Learning and Development Content Management Specialist will develop and maintain content for training curriculum and job aids for the Operations team. Responsibilities include responding to content requests, collaborating with subject matter experts, auditing knowledge bases, and consulting with leadership on content solutions.
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The Staff Technical Enablement Specialist will design and deliver large-scale field enablement programs focused on sales onboarding and technical skills. Collaboration with Subject Matter Experts is essential to create effective training modules based on real-world scenarios. The role requires strong program management skills and aims to improve the productivity of customer-facing teams through tailored training and assessment metrics.
The Epicor ERP Specialist will serve as a business advisor and support the implementation, training, and optimization of Epicor ERP systems across multiple sites. Responsibilities include analyzing business processes, maintaining system upgrades, supporting end-users, and developing BI reports while ensuring compliance with policies.
The HX Client Success Manager serves as a primary advocate for clients, ensuring their satisfaction and growth with the company's products and services. Key responsibilities include building strong relationships, providing strategic guidance, solving client issues, and enhancing their overall experience with the company's solutions.
Top remote Companies in Chicago, IL Hiring Customer Success Roles
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