Top Remote Customer Success Jobs in Chicago, IL
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The Client Success Manager will manage client relationships, develop strategic plans to meet client goals, monitor campaign performances, facilitate client onboarding, resolve issues, and collaborate with sales for upselling opportunities. This role demands strong analytical and communication skills, alongside experience in digital media.
As a Collections Representative, you will manage calls regarding overdue loan payments, negotiate payment plans, and assist customers in resolving financial issues. You'll maintain accurate records and ensure effective communication, all within a training-supported environment.
The Late-Stage Collections Representative will contact customers to negotiate solutions for overdue balances, maintain accurate records of interactions, manage calls, process payments, follow up on payment plans, and handle customer concerns with professionalism and empathy. De-escalation and problem-solving skills are key in ensuring a positive customer experience.
The Customer Success Specialist collaborates with the Services team to provide high-quality technical support to customers, aiding in software setup, education, and workflow configuration. Responsibilities include managing software implementation projects, conducting discovery meetings, training customers, addressing inquiries, and monitoring customer engagement to ensure success with the Jobba platform.
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As a Customer Success Manager, you will advocate for customers, oversee their engagement, ensure technical health, promote best practices, and help them achieve business outcomes using ServiceNow products. You'll build relationships, manage multiple priorities, and act as a liaison within the company for customer needs.
As the Manager of Customer Success at FourKites, you will lead a team to enhance customer relationships and ensure exceptional experience. You will guide clients through their visibility journey, manage account health, ensure customer satisfaction, and drive revenue retention while collaborating with other departments.
The Negotiations Specialist role involves coordinating efforts to negotiate delinquent accounts for clients, working closely with external partners to secure the best possible savings while providing oversight to client finances. The position requires strong communication skills, time management, and a dedication to helping clients succeed.
The Manager of Customer Success will lead inbound and patient teams, ensuring excellent customer experience for oncology providers and their patients. The role involves team management, performance metrics tracking, collaboration with other teams for improvements, and maintaining strong client relationships using a data-driven approach.
The Enterprise Customer Success Manager at Overjet is responsible for ensuring customer satisfaction and utilization of the company's software platform. The role involves managing enterprise accounts, executing the customer success strategy, and conducting frequent reviews with accounts and the team.
Join Overjet as a Mid-Market Customer Success Manager. Responsibilities include managing Mid-Market accounts, driving client success, achieving KPIs, and expanding business. Qualifications require 3+ years in B2B SaaS customer success, communication skills, and willingness to learn about AI and dentistry. Must work in-office 2 days a week in hub cities. Competitive compensation, benefits, and a remote work stipend offered.
The GTM Enablement Specialist will drive the adoption of a conversational intelligence tool across departments like Sales, Marketing, Product, and Customer Success. Responsibilities include configuring the tool, conducting training, creating enablement materials, setting up reporting mechanisms, and collaborating with teams to enhance productivity and tool utilization.
The Pendo Success Specialist is responsible for the implementation and support of Pendo within the company's software products, ensuring successful onboarding and user experience. This role involves leading training sessions, managing service delivery, collaborating with various teams, and developing content strategies to enhance user engagement and satisfaction.
Top remote Companies in Chicago, IL Hiring Customer Success Roles
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