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Top Remote Customer Success Jobs in Chicago, IL
Cloud • Security • Software • Cybersecurity • Automation
As an Associate Support Engineer at GitLab, you will support both Self-managed and GitLab.com customers, troubleshoot issues, collaborate with various teams, and enhance documentation. Your role involves managing customer inquiries, writing bug reports, and participating in on-call support rotations.
Top Skills:
BashGitLinuxRuby
Information Technology • Security • Software • Cybersecurity
The Senior Client Success Onboarding Manager will manage onboarding specialists and ensure a positive onboarding experience for clients. Responsibilities include training the team, overseeing client onboarding, resolving client issues, and contributing to onboarding materials and communication initiatives. This role requires strong customer service skills, technical knowledge, and the ability to work in a remote environment.
Top Skills:
AndroidiOSmacOSWindows
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Care Tax Expert will assist customers with payroll tax-related inquiries, resolve issues, maintain accurate tax profiles, and facilitate timely tax filings. They will collaborate with internal teams and tax agencies to enhance customer experiences and improve filing efficiencies, all while providing exceptional customer service.
Top Skills:
Google SuiteExcel
Featured Jobs
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Fintech • Software
The Customer Success Operations Specialist will support post-sale operations by troubleshooting system issues, performing data analysis, and configuring Gainsight to enhance customer success processes. This role involves collaboration with cross-functional teams to improve operational efficiency and ensure system integrity.
Top Skills:
GainsightSalesforce
AdTech • Automotive • Big Data • Consumer Web
As a Dealer Success Specialist at Edmunds, you will support dealer customers, ensuring their success with the company’s services. This includes onboarding, relationship-building, and performance monitoring, along with product training. You will collaborate with internal teams and handle customer issues, maintaining detailed documentation in Salesforce to achieve sales goals.
Top Skills:
ExcelSalesforce
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As the Manager of Customer Support, you will lead a frontline team to provide exceptional customer service, manage supervisors, drive efficiencies, and implement best practices. Responsibilities include hiring and training talent, improving customer experience, and analyzing trends for service improvements, all while focusing on team development and organizational goals.
Artificial Intelligence • Healthtech • Telehealth
The Peer Recovery Support Specialist provides personalized one-on-one support to individuals with Substance Use Disorder. They develop recovery plans, advocate for members, collaborate with clinical teams, document progress, and help members access community resources, utilizing their lived experience to motivate and engage them in their recovery journey.
Greentech • Internet of Things • Analytics • Energy • Utilities • Renewable Energy
The Client Engagement Manager will lead grid monitoring projects, build relationships with utility partners, and ensure successful implementation of technology solutions. The role involves developing account plans, collaborating with multiple teams, and contributing to business growth while acting in alignment with the company’s mission on climate change.
Automotive • Cloud • Greentech • Information Technology • Other • Software • Cybersecurity
The Senior Client Solutions Executive will be responsible for building and nurturing relationships with existing dealer clients, developing sales strategies, collaborating with various departments, and leveraging a consultative approach to enhance revenue streams within Cox Automotive's Inventory Solutions.
Top Skills:
Salesforce
Fintech • Financial Services
The Customer Success Manager will develop product expertise, maintain client relationships, drive growth in lending volumes, host trainings, analyze client data, and collaborate with internal teams to improve services. They will target veterinary practices and facilitate solutions tailored to their financial needs.
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