Top Remote Customer Success Jobs in Chicago, IL
The Pendo Success Specialist is responsible for the implementation and support of Pendo within the company's software products, ensuring successful onboarding and user experience. This role involves leading training sessions, managing service delivery, collaborating with various teams, and developing content strategies to enhance user engagement and satisfaction.
HealthJoy is seeking to build a talent community to connect with prospective team members across various departments including Customer Operations, Engineering, Data, and more. The company emphasizes mission-driven work and offers a positive work environment with opportunities for career growth in a rapidly expanding organization.
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
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The Software Customer Service Manager oversees customer service contracts and relationships for software solutions like CommandCenter and Mobile Video. This role involves collaboration across various teams to ensure that services are delivered effectively, resolving complex issues, and maintaining customer satisfaction through exceptional service and technical expertise.
The Senior Customer Success Manager at Motorola Solutions engages post-sale with customers to drive adoption and satisfaction, ensuring retention. Responsibilities include fostering partnerships, monitoring customer health, creating success plans, analyzing data for decision-making, and collaborating across teams to enhance customer experience and product use.
As a Customer Success Advocate, you will support public safety agencies by ensuring they maximize the value of the APX NEXT application ecosystem. Key responsibilities include engaging with customers, monitoring application adoption, creating success plans, managing escalations, and collaborating with cross-functional teams to address customer needs and drive operational goals.
The Customer Success Executive will drive post-sale revenue growth by managing executive relationships and addressing customer challenges. Responsibilities include overseeing implementation success, conducting strategic sessions, identifying upsell opportunities, and ensuring high service delivery ratings. This role requires deep knowledge of healthcare IT and a strong background in customer success management.
The eDiscovery Specialist will support litigation and legal operations by managing legal data projects, preserving and analyzing sensitive data, and collaborating with cross-functional teams. The role involves enhancing workflows, administering the RelativityOne platform, and leveraging legal technology to address complex data challenges.
The MSSP Partner Success Manager will manage relationships with MSSP partners, ensuring their success in delivering security solutions. Responsibilities include developing strong partnerships, monitoring performance, providing reports, and addressing partner issues. The role requires experience in cybersecurity and partner management to drive engagement and satisfaction.
The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
Spark is hiring an Agency Contracting Specialist responsible for ushering new agencies through the contracting process. This role requires experience working with high priority clients, ensuring deliverables are completed efficiently, and an obsession with client success.
The Senior Client Success Manager is responsible for managing client relationships, ensuring service excellence, and achieving financial and operational goals by overseeing engagement with clients in the Dealer Group and Retail verticals. This role includes leading growth initiatives, facilitating internal collaboration, and providing market insights to enhance business strategies.
Top remote Companies in Chicago, IL Hiring Customer Success Roles
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