Top Remote Customer Success Jobs in Chicago, IL

The Patient Advocate serves as a liaison between patients and healthcare providers, handling inquiries through calls, chats, and emails. Responsibilities include managing patient calls, assisting with billing inquiries, leading payment processes, and improving patient satisfaction and collections performance.

The Customer Success Manager at Arcadia manages non-enterprise client accounts, ensuring data quality and client satisfaction. Responsibilities include troubleshooting technical issues, leading product training, coordinating project timelines, and fostering long-term client relationships to drive success. They work closely with internal teams to meet client goals and resolve issues effectively.

The Customer Advocacy Manager oversees programs to empower champion customers by managing references and facilitating knowledge sharing. This role involves collaborating with sales and customer success teams, managing event logistics, and maintaining a reference database, while requiring strong project management and relationship-building skills.

Processing Specialist responsible for handling policy processing transactions, training staff, resolving discrepancies, and processing insurance policies in a timely manner. Requires 3 years of insurance transaction processing experience.

The Procurement Specialist will manage purchase orders, supplier communications, delivery schedules, and data analytics related to procurement processes. They will support tactical projects and ensure that the procurement needs of the business are met effectively by maintaining relationships with suppliers and various departments.

The Enterprise Customer Success Manager at Overjet is responsible for ensuring customer satisfaction and utilization of the company's software platform. The role involves managing enterprise accounts, executing the customer success strategy, and conducting frequent reviews with accounts and the team.

Join Overjet as a Mid-Market Customer Success Manager. Responsibilities include managing Mid-Market accounts, driving client success, achieving KPIs, and expanding business. Qualifications require 3+ years in B2B SaaS customer success, communication skills, and willingness to learn about AI and dentistry. Must work in-office 2 days a week in hub cities. Competitive compensation, benefits, and a remote work stipend offered.

The GTM Enablement Specialist will drive the adoption of a conversational intelligence tool across departments like Sales, Marketing, Product, and Customer Success. Responsibilities include configuring the tool, conducting training, creating enablement materials, setting up reporting mechanisms, and collaborating with teams to enhance productivity and tool utilization.