Top Remote Operations & Support Jobs in Charlotte, NC

Administer and architect Jira-based outcome planning across Jira Premium, Atlassian Goals, and Jira Product Discovery. Responsibilities include redesigning hierarchy and workflows, modeling objectives and outcomes, developing cost visibility, configuring permissions and reporting, piloting solutions in a sandbox, planning migrations, documenting governance, and training product teams through a Planning Center of Excellence.

Leads economic development strategy for infrastructure sites, including incentive negotiations, stakeholder relationships, community-benefit commitments, and approval-risk assessment. Coordinates with site selection, land, power, legal, finance, and community engagement teams. Supports agreement-linked commitments and transitions local relationships to community engagement leaders as projects advance.

Leads enterprise software evaluations, SaaS selection, technical trade studies, vendor onboarding, and IT integrations. Manages software licenses, renewals, utilization, costs, and vendor escalations while optimizing procurement and intake processes. Partners with InfoSec, Legal, Procurement, IT, and business stakeholders to ensure security compliance, architectural fit, cost efficiency, and effective tooling adoption.

This is a general job application without a specified position, responsibilities, qualifications, compensation, location, or work requirements.

Owns the company’s finance and accounting operations, including bookkeeping, reconciliations, payroll coordination, invoicing, financial modeling, and vendor accounting relationships. Also manages HR administration, employee support, legal and compliance coordination, office operations, executive support, recruiting coordination, and vendors. The role requires strong attention to detail, judgment, urgency, and broad ownership across startup operations.

Provides technical customer support for Deluxe software, handling complex support tickets, hot-fix updates, escalations, triage, and bug resolution. Documents cases, communicates with stakeholders, meets service-level objectives, coordinates cross-functional resources, leads war rooms, trains associates and clients, and serves as a product subject matter expert. Reviews dashboards and workload to support team performance and prioritization.

The Technical Implementation Manager coordinates the client implementation process, leading discovery sessions, designing solutions, training teams, and ensuring successful project execution across multiple stakeholders.

Build and maintain the technical infrastructure powering MNTN’s go-to-market motion. Responsibilities include lead routing, web form integrations, campaign automation, email deliverability, cross-system API integrations, AI-assisted workflows, trigger architecture, and SQL/BigQuery-based monitoring. The role diagnoses system failures, improves data quality, and partners with Marketing Operations to connect marketing, sales, and data platforms.

Provides inbound customer support through calls, emails, and chats; documents and resolves issues; escalates suspected system problems; supports customer onboarding as a product specialist; and delivers online training. The role requires strong communication, attention to detail, computer operating-system and browser knowledge, Google Workspace proficiency, empathy for healthcare customers, and the ability to manage multiple tasks independently and collaboratively.

Project-based internship to create a business plan for Just Markets Institute, build internal processes and systems with mentor guidance, and support educational and marketing teams while meeting course requirements.