Top Remote Operations & Support Jobs in Charlotte, NC

Provide high-level support to the CEO and founder's office by managing complex calendars, coordinating travel, serving as primary stakeholder contact, preparing reports and presentations, implementing marketing and community growth strategies, handling confidential information, and improving internal communications and collaboration.

Provide remote executive-level administrative support including managing communications (email/SMS/phone), basic bookkeeping and invoicing, product and order management, supply ordering, data cleanup, and project assistance. Must be tech-savvy, bilingual (English and Gujarati), work U.S. business hours (night shift in India), and use AI tools to improve efficiency.

The SkillBridge Fellowship offers service members civilian work experience, including client engagement, research, strategy, and professional development in a defense startup.

Provide remote technical support for Intermedia cloud communications products via phone, web, and live chat. Troubleshoot VoIP/UCaaS/CCaaS issues, document bugs and trends, escalate appropriately, assist teammates, and identify upsell opportunities while meeting KPI goals.

Provide compassionate inbound phone support to Medicaid dental members in a high-volume remote call center. Answer 40-60 calls daily, document interactions, research and escalate unresolved issues, collaborate with internal teams, maintain HIPAA confidentiality, and adapt to changing programs and business rules.

Lead and coordinate incident response to reduce frequency, duration, and impact of production issues. Drive incident communications, own action items, facilitate risk assessments and postmortems, analyze incident data and trends, and recommend/process improvements. Participate in on-call rotation and work assigned weekday shift hours to support organizational readiness and learning.

The VP of Revenue Operations will lead the operational functions including Sales Ops, Marketing Ops, and Customer Operations while transforming processes and tech stack using AI. Responsibilities include managing pipeline mechanics, forecasting, and team leadership to drive efficiency and growth in revenue operations.

LightForce Orthodontics invites candidates to join their Talent Community for future opportunities in personalized orthodontic care roles, based in various locations, including hybrid and remote options.

Manage and improve cloud-based SaaS IT environment, administer M365 and identity systems, operate and tune security platforms (Arctic Wolf, Zscaler, Okta, Mimecast), monitor alerts and lead incident response, oversee helpdesk (Freshservice), manage vendors, enable users through training and documentation, and apply AI and automation to streamline IT operations.

The Associate Director Technical Services, Beef Genetics will lead global strategies for beef genetics, drive technology adoption, and support stakeholders through consultative services, education, and product management.