Top Remote Operations & Support Jobs in Charlotte, NC

Provides administrative and clerical support, including preparing documents, invoices, reports, correspondence, meeting materials, records, calendars, and budget information. Handles phone calls, document control, office supplies, records management, and moderately complex information analysis. Requires three or more years of administrative experience, proficiency with Microsoft Office and Adobe Acrobat, and the ability to obtain and maintain a Q security clearance.

Leads Operations Support teams handling field service coordination, billing, customer contracts and amendments, vendor service contracts, CMMS troubleshooting, and help-line support. Oversees accurate records, work-order closure, issue escalation, and collaboration across accounting, sales, IT, service operations, customers, and technicians. Drives continuous process improvement, requirements gathering, testing, training, and automation while managing employees and ensuring efficient service delivery.

Leads end-to-end fraud operations, including Level 1 alert operations, Level 2 investigations, fraud intelligence, queue management, escalations, service levels, and operational risk response. Manages subordinate managers, establishes investigative and documentation standards, monitors KPIs and KRIs, supports audits and OCC examinations, and partners on detection, controls, quality assurance, and regulatory referrals. Drives continuous improvement while developing fraud operations talent and ensuring examination-ready execution.

Floform Countertops is accepting general applications for opportunities across its Canadian and U.S. locations, including manufacturing, sales, marketing, finance, IT, installation, and customer service. Applicants are encouraged to submit a resume even when a specific position is not currently posted. The company manufactures, sells, and installs premium countertops and offers a positive, team-oriented work environment.

Leads a business operations team supporting sales through pipeline analytics, forecasting, territory and quota planning, reporting, dashboards, and executive communication. Partners with Sales, Finance, Revenue Operations, Customer Success, and Marketing to improve processes, standardize metrics, manage operating rhythms, and deliver strategic initiatives. Oversees managers and analysts, headcount planning, performance development, and cross-regional operational consistency.

Owns administration, governance, optimization, integrations, security, and support for NetSuite and related finance systems. Translates accounting and finance requirements into scalable solutions, improves close and reporting processes, manages consultants and vendors, supports acquisitions and integrations, and ensures SOX compliance, audit readiness, access controls, testing, documentation, and user adoption.

Supports, administers, troubleshoots, and enhances enterprise Microsoft Power Platform and M365 applications. Partners with business stakeholders to gather requirements, optimize application performance, manage security and reliability, develop standards, write SQL queries and reports, document solutions, and lead continuous improvements. Provides on-call support, communicates recommendations to senior management, and mentors application support resources.

Supports a Loan Officer by managing schedules and daily tasks, responding to client and partner communications, routing calls, organizing loan pipelines, collecting documents, tracking follow-ups, and assisting with marketing, social media, and events. The role provides borrower support throughout the loan process and requires strong organization, communication, customer service, confidentiality, and comfort with office technology. Work is full-time onsite or hybrid in Downtown Nashville.

Monitors donor replies, moderates content, triages and resolves support tickets, routes escalations, documents recurring issues, and maintains partner avatar videos. Collaborates with operations, customer success, and technical teams to support donor-impacting workflows. Requires strong written communication, sound judgment, attention to detail, organizational skills, comfort with multiple systems, and availability for nonstandard EST shifts and occasional Saturdays.

Coordinates administrative, reporting, scheduling, documentation, compliance, training, and communications for the ASPCA Safety Team. Responsibilities include managing site safety committee meetings, travel, contracts, invoices, access requests, safety databases, policy review schedules, compliance filings, electronic records, presentations, and stakeholder communications. The role supports cross-functional safety and compliance programs, maintains calendars and action-item tracking, and works remotely with up to 10% annual travel.