Top Remote Operations & Support Jobs in Charlotte, NC

Provides application support for Victaulic’s global business systems, including ticket triage, troubleshooting, escalation, user onboarding and offboarding, account management, monitoring, documentation, and release coordination. The role supports M3, Infor Concierge, Jira, Easy Vista, and related platforms while collaborating with users, IT teams, vendors, and application groups. It also analyzes recurring incidents, supports testing and enhancements, maintains dashboards, and contributes to continuous improvement of service delivery.

Provides inbound customer support through calls, emails, and chats; documents and resolves issues; escalates suspected system problems; supports customer onboarding as a product specialist; and delivers online training. The role requires strong communication, attention to detail, computer operating-system and browser knowledge, Google Workspace proficiency, empathy for healthcare customers, and the ability to manage multiple tasks independently and collaboratively.

Provides high-level administrative and executive support to assigned clients, including inbox and calendar management, scheduling, correspondence, research, data entry, social media management, expense reporting, meeting coordination, and project organization. Serves as the primary client contact, maintains proactive communication, tracks billable hours, manages recurring tasks, and supports timely project completion. The role requires autonomous work, strong organization, responsiveness, and availability during client business hours.

Project-based internship to create a business plan for Just Markets Institute, build internal processes and systems with mentor guidance, and support educational and marketing teams while meeting course requirements.

Leads and scales the enterprise Business Analyst practice within Informatics. Establishes requirements methodology, documentation standards, quality benchmarks, career frameworks, and review processes. Manages analyst assignments across software, data, and infrastructure workstreams; partners with Product, Clinical Informatics, QA, engineering, and business stakeholders to ensure requirements are complete, testable, and delivery-ready. Coaches analysts, supports intake and prioritization, and resolves requirements-quality issues.

Support learners in a Python, Django, and React full-stack web development course. Responsibilities include assisting with education and learner success, communicating clearly, solving problems, creating engaging educational content, and providing tutoring or learner support remotely with flexible hours.

Open expression-of-interest opportunity for professionals with demonstrated impact in areas such as engineering, policy, cybersecurity, auditing, standards, or program management. Applicants should describe an achievement that influenced corporate practices, public policy, widely used software, or their broader field, and explain their interest in working with AVERI. Formal credentials are less important than verifiable impact.

Leads the Foundation’s strategy, operations, programs, ventures, fundraising, partnerships, team development, governance, and impact measurement. The Executive Director translates the Founder’s vision into measurable outcomes, oversees multiple entities, builds scalable systems, represents the organization publicly, and advances innovative economic equality, ownership, and wealth-building initiatives.

Coordinate and confirm appointments between clients and security professionals; answer calls, emails, and messages; manage scheduling software and availability; send reminders and follow-ups; maintain accurate records; protect confidential client information; provide professional customer service.

Provides empathetic, efficient customer support across multiple channels; documents interactions in CRM software; analyzes issues and proposes solutions; applies product knowledge to educate users; shares customer feedback and sentiment trends; develops support documentation; and supplies scenario-based input to train AI systems. Requires at least three years of professional customer support experience, strong communication and problem-solving skills, CRM proficiency, and experience managing complex cases.