Top Remote Operations & Support Jobs in Charlotte, NC

BigID invites applicants who are interested in joining the team but have not found a specific role. Candidates are encouraged to share their stories and indicate how they can contribute to the company's success.

The Senior Director leads client services, develops partnerships, manages a team, oversees delivery, and drives organizational growth in fundraising efforts.

The Operations Manager oversees IT operations, evaluates system performance, ensures data integrity, and manages infrastructure, including servers and cloud systems.

The Sales Operations Partner collaborates with Sales leadership to enhance revenue generation processes, ensuring data integrity, forecasting accuracy, and operational efficiency by addressing seller friction and improving systems.

The Senior Process Innovation & Product Excellence Manager is responsible for designing and implementing operational standards in the animal nutrition manufacturing network to enhance product quality and production effectiveness.

Lead and mentor a mixed team of field deployment engineers and remote support specialists; perform hands-on deployments and ticket work during onboarding; own SOPs, documentation, and cross-functional communication; act as technical escalation, improve processes, and travel up to 25% to support launches and customers.

This is an open invitation to introduce yourself and express interest in joining the team, emphasizing community and personal strengths.

Support Bswift implementations and ongoing client support by managing data imports/exports, payroll/carrier files, EDI feeds, and transaction analysis. Troubleshoot production issues, perform audits, ensure system accuracy, train client HR partners, liaise with third parties, and recommend process improvements to reduce errors and improve quality control.

The Revenue Operations Manager will lead GTM technology infrastructure and Deal Operations, managing a team to enhance Salesforce implementations, optimize CPQ systems, and drive cross-functional collaboration to achieve revenue efficiency.

The Chief of Staff to the CEO will manage the company's operating system, drive strategic projects, facilitate communication, and align leadership priorities with a strong commitment to healthcare access.