Top Remote Operations & Support Jobs in Charlotte, NC

Manage and optimize cross-functional business operations, improve processes, ensure regulatory compliance, support strategic planning, analyze operational data, oversee projects and budgets, and conduct market research. The role also includes talent management, mentoring, documentation, and collaboration with finance, sales, marketing, and product teams. Managers must provide occasional on-call, weekend, and overnight support, attend headquarters meetings approximately twice annually, and travel up to 5%.

Manage SaaS platform provisioning and enterprise client onboarding, including database environment configuration, payment activation, A2P 10DLC compliance, workflow analysis, and operational governance. Evaluate technical requirements, approve or redirect nonstandard service requests, optimize provisioning processes, troubleshoot delays, and coordinate handoffs with customer success and internal teams. The role requires independent judgment, strong analytical ability, attention to detail, policy enforcement, and experience with enterprise CRM and SaaS workflows.

Provide remote customer support and travel planning: research and book vacations, cruises, events, and accommodations; recommend destinations; coordinate travel arrangements; and build client relationships to encourage repeat business.

The Records Information Manager IV supervises staff, offers technical support for records management programs, and assists in planning and program development, ensuring effective management of records and docketing needs.

The Operations Support Compliance Auditor evaluates compliance and store operations, conducts audits, trains staff, and collaborates with leadership to implement improvements.

Lead and optimize HubSpot-based CRM systems for outsourced sales operations. Audit, deploy, and integrate CRMs with dialers, schedulers, and reporting tools; enforce data integrity and governance; produce SOPs and documentation; support onboarding, reporting alignment, and ongoing CRM improvements to scale sales performance.

Lead regional property operations to achieve financial and occupancy targets across multiple communities. Build and develop teams, ensure property maintenance and resident satisfaction, control expenses, enforce compliance, and drive market-aligned rental growth while managing portfolio performance and reporting.

The Highway Patrol Telecommunicator in Training coordinates emergency and non-emergency communications, prioritizes responses, and supports law enforcement and public safety operations.

Volunteer Discord moderator responsible for enforcing community guidelines, reviewing user content, answering member questions, fostering positive engagement, planning events, and supporting server growth. Attend biweekly meetings, respond to messages within 24 hours, contribute ideas to improve moderation and community dynamics, and help execute outreach and promotional plans. Minimum 8 hours/week for at least six months.

Manage and optimize ERP environments and multi-module integrations, evaluate and apply software releases, perform advanced SQL/database troubleshooting, identify system improvements, and serve as Salesforce Data Cloud admin handling data integration, modeling, quality, governance, and deployments while training and supporting users.