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Top Remote Customer Success Jobs in Charlotte, NC

4 Days Ago
Easy Apply
Remote
US
Easy Apply
Junior
Junior
Artificial Intelligence • Cloud • Healthtech • Software
The Manager of Client Engagement at Laudio trains users on the platform, develops strategies for client engagement, and ensures high user satisfaction. This role involves onboarding new users, refining customer journeys, and analyzing performance metrics to improve user engagement.
Top Skills: HubspotLearning Management SystemsMixpanelOffice365 Suite
5 Days Ago
Remote
Hybrid
USA
Junior
Junior
Fintech • Mobile • Payments • Social Impact • Financial Services
As a Support Specialist, you'll handle inbound communications from borrowers, manage internal collection strategies, and enhance customer satisfaction while ensuring adherence to regulations.
Top Skills: Zendesk
5 Days Ago
Remote
5 Locations
Entry level
Entry level
Artificial Intelligence • Consumer Web • Machine Learning • Productivity • Sales • Software • Analytics
The Product Support Specialist interacts with customers to provide support, gathers feedback for product improvement, and collaborates with internal teams to enhance user experience.
Top Skills: CodingProduct Support

Featured Jobs

Reposted 6 Days Ago
Easy Apply
Remote
United States
Easy Apply
Mid level
Mid level
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will manage customer relationships, drive product adoption, oversee account health, and collaborate to prevent churn while developing and implementing customer growth strategies.
Top Skills: CRMGoogle SuiteHubspot
6 Days Ago
Remote
Hybrid
United States
30-30
Junior
30-30
Junior
Artificial Intelligence • Edtech • Healthtech • Software
Instruct and grade Pharmacy Technician Program classes online, supporting students in certification and job placement, while collaborating with the internal team.
Top Skills: CanvasZoom
Reposted 7 Days Ago
Remote
Hybrid
2 Locations
160K-185K Annually
Senior level
160K-185K Annually
Senior level
Cloud • Greentech • Other • Energy
As a Senior Customer Success Manager, you will develop strong client relationships, provide technical guidance on AI and cloud solutions, coordinate with internal teams, and ensure customer satisfaction and success outcomes.
Top Skills: AICloud ComputingKubernetesMl
7 Days Ago
Remote
United States
Entry level
Entry level
Fintech • Insurance • Payments • Social Impact • Financial Services
The Experience Banker provides support via multiple channels for banking products, assists clients with inquiries, and manages ticket workflows.
Top Skills: ChatCommunication Tools (PhoneEmailMobile Banking ApplicationsOnline Banking SystemsVideo)
7 Days Ago
Remote
United States
90K-100K Annually
Mid level
90K-100K Annually
Mid level
Mobile • Productivity • Real Estate • Software
As an Implementation Manager, you'll lead client onboarding, manage implementation processes, and facilitate training while ensuring client satisfaction in a fast-paced environment.
Top Skills: CanvaExcelGoogle SheetsGoogle SlidesSaaS
7 Days Ago
Remote
4 Locations
70K-100K Annually
Senior level
70K-100K Annually
Senior level
Big Data • Information Technology • Software • Analytics • Energy
The Principal Consultant will oversee client onboarding, implementation, and training, providing advisory services and support to enhance their use of analytics solutions.
Top Skills: Data Analytics ToolsEnverus PrismEnverus Rfx
8 Days Ago
Remote
Hybrid
2 Locations
161K-317K Annually
Expert/Leader
161K-317K Annually
Expert/Leader
Big Data • Cloud • Software • Database
Lead the Incident & Escalation Management teams for Americas, ensuring rapid resolution of incidents, continuous improvement, and customer satisfaction while managing regional and global teams.
Top Skills: Incident CommandItilTableau

Top remote Companies in Charlotte, NC Hiring Customer Success Roles

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LogicManager Thumbnail
Software • Security • eCommerce • Cybersecurity • Cloud
Fully Remote
86 Employees
Crusoe Energy Systems Thumbnail
Other • Greentech • Energy • Cloud
2 Offices
667 Employees
January Thumbnail
Social Impact • Payments • Mobile • Fintech • Financial Services
2 Offices
90 Employees
Clay Thumbnail
Software • Sales • Productivity • Machine Learning • Consumer Web • Artificial Intelligence • Analytics
New York, NY
93 Employees
Laudio Thumbnail
Software • Healthtech • Cloud • Artificial Intelligence
Fully Remote
35 Employees
Stepful Thumbnail
Software • Healthtech • Edtech • Artificial Intelligence
New York, New York
60 Employees
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