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Top Remote Customer Success Jobs in Charlotte, NC

852+ Job Results
15 Hours Ago
United States
Remote
45 Employees
Mid level
45 Employees
Mid level
Marketing Tech • Software
The Tech Support Analyst at Elevar will provide advanced support to Shopify merchants on ecommerce tracking solutions, focusing on behavior analytics. Responsibilities include resolving tracking discrepancies, collaborating with teams to design tracking strategies, and monitoring performance for optimization.
15 Hours Ago
USA
Remote
70 Employees
Mid level
70 Employees
Mid level
Consumer Web • Edtech • Kids + Family • Other • Productivity
The Student Support Specialist at StraighterLine advocates for students by providing exceptional customer support to resolve their inquiries and assist them in achieving academic success. Responsibilities include responding to queries, navigating student information systems, handling technical issues, and ensuring a positive student experience.
Top Benefits:
401-K Matching
Adoption Assistance
Dental Insurance
+17 More
16 Hours Ago
NC, USA
Remote
9,561 Employees
Senior level
9,561 Employees
Senior level
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
As a DocuSign Insights Specialist, you will analyze contract data to provide insights for optimizing contract management. Responsibilities include reporting, developing user experiences, mentoring team members, generating data-driven insights, and facilitating user training. You'll collaborate with cross-functional teams to enhance DocuSign usage and implement best practices.
17 Hours Ago
United States
Remote
80 Employees
Entry level
80 Employees
Entry level
Food • Software
The POS Deployment Specialist will consult with customers on implementing MealSuite hardware and train them on POS functionality while travelling extensively across the US. The role involves collaborative teamwork, developing tools and processes, enhancing training materials, and providing customer education and support for optimal technology adoption.
18 Hours Ago
United States
Remote
1,029 Employees
Senior level
1,029 Employees
Senior level
Marketing Tech
The Customer Success Manager will be responsible for managing an enterprise portfolio, driving customer retention, satisfaction, and growth. The role requires outstanding relationship management skills and consulting with business leaders to leverage Marigold's solutions for a Consumer-First Marketing approach.
18 Hours Ago
United States
Remote
82 Employees
Entry level
82 Employees
Entry level
Cloud • Security • Consulting • Cybersecurity
The Microsoft Identity Manager (MIM) Specialist will implement and manage IAM solutions, oversee MIM configurations, develop automation scripts, and ensure compliance with security policies while collaborating with cross-functional teams.
18 Hours Ago
United States
Remote
105 Employees
Junior
105 Employees
Junior
Logistics • Transportation
As a Customer Support Specialist, you will assist customers with fuel purchases and product navigation through phone calls, live chats, and emails. You will also follow up with customers and truck stop partners, ensuring exceptional service while developing a deep understanding of the Mudflap product. Your role will involve cross-functional collaboration to enhance customer service.
18 Hours Ago
USA
Remote
683 Employees
Entry level
683 Employees
Entry level
AdTech • eCommerce
In this role, you will build and maintain strong client relationships, ensure timely delivery of solutions, communicate progress to stakeholders, identify opportunities for growth, assist in challenging requests, and manage administrative tasks.
19 Hours Ago
United States
Remote
120 Employees
Senior level
120 Employees
Senior level
Retail • Software
The Senior Customer Support Specialist at Zipline delivers first-class customer service by supporting the frontline team and Account Managers. Responsibilities include managing customer inquiries via live chat or email, identifying and escalating issues, maintaining a positive tone, and contributing to internal documentation and training for new hires.
19 Hours Ago
United States
Remote
149 Employees
Senior level
149 Employees
Senior level
Generative AI
The Customer Success Manager will lead a team to enhance customer satisfaction and retention, develop strategies for upselling, resolve issues, analyze customer metrics, and collaborate with various teams to ensure effective service delivery.
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