Top Remote Jobs in Charleston, SC

Manage regulatory compliance for Onward’s multi-state transportation network. Lead market-launch readiness, regulatory research, filings, permits, driver and vehicle compliance, audit preparation, documentation, and ongoing compliance programs. Translate regulations into operational processes, controls, timelines, and workflows while tracking expirations, risks, dependencies, and corrective actions. Partner cross-functionally with Operations, Legal, Recruiting, Product, Sales, Finance, drivers, and vendors to maintain audit-ready records and support scalable expansion into new markets.

Manage a pooled book of SMB customers as their primary contact, providing onboarding assistance, email and call support, troubleshooting, and long-term success guidance. Create onboarding materials, documentation, webinars, and retention practices. Own cross-functional projects that improve customer engagement and internal operations while becoming a product expert and solving complex customer challenges.

Develops strategic communications and dissemination plans for education research and policy initiatives. Translates complex technical content into accessible briefs, infographics, videos, and digital products; leads campaigns across web, social, multimedia, and events; advises clients and stakeholders; manages editorial workflows, projects, and multidisciplinary teams; analyzes audience and communications data; and supports proposals and growth initiatives.

Lead and scale a payer-focused customer success organization for an AI healthcare platform. Build teams, processes, KPIs, onboarding playbooks, and executive customer relationships while driving retention, expansion, adoption, and measurable payer outcomes. Partner cross-functionally with Product, Engineering, Clinical, Sales, and Talent Acquisition; manage escalations; translate payer feedback into product strategy; and support health plan initiatives involving utilization management, care management, quality, claims, compliance, and value-based care.

Lead the architecture and implementation of high-performance, reliable core services operating at massive scale. Design synchronous and asynchronous APIs, database schemas, and distributed systems; conduct benchmarking, profiling, monitoring, and optimization; participate in reviews and on-call rotations; resolve production issues; and drive independent experiments and solutions.

Develops and deploys AI-enabled IT automation across infrastructure, cloud, endpoints, applications, and operational workflows. Automates provisioning, patching, compliance, monitoring, remediation, deployments, asset management, financial processes, and cloud optimization using Python, APIs, infrastructure as code, AIOps, LLMs, and agent-based frameworks. The role also supports DevOps, creates documentation and runbooks, partners with security and operational teams, mentors colleagues, and drives enterprise-wide process improvement. This remote position requires 25% travel.

Build and maintain integrations, automations, scripts, and applications connecting RMM, monitoring, backup, and ITSM platforms. Own Jira Service Management configuration, alert lifecycle tuning, tooling standards, customer rollouts, troubleshooting, reporting, and documentation. Lead build-versus-buy evaluations and serve as the senior escalation point for tooling failures. The role requires AI-assisted development, API integration expertise, scripting, ITIL-aligned change management, and customer-facing communication.

Own Linxup’s go-to-market strategy for products and features, leading launches from readiness through rollout. Develop positioning, messaging, sales enablement, training, and customer-facing materials. Analyze competitors, market shifts, and win/loss data to provide recommendations. Conduct customer and prospect research, translate insights into product and marketing improvements, and collaborate closely with Product, Sales, and Customer Success. Manage cross-functional initiatives, measure launch performance, and improve future programs.

Develops and maintains business continuity, disaster recovery, incident management, and crisis response programs. Conducts impact analyses and risk assessments, evaluates third-party dependencies, coordinates response and recovery activities, and validates readiness through training, exercises, and testing. Tracks preparedness metrics, corrective actions, and compliance with resiliency standards including ISO 22301 and NIST SP 800-34. Provides guidance to less experienced personnel and drives continuous improvement across business and technology stakeholders.

Manages medium- to high-complexity projects from initiation through closure, including schedules, budgets, resources, risks, issues, governance, reporting, and stakeholder communication. Leads cross-functional business and IT teams, coordinates vendors, maintains project documentation and metrics, ensures compliance with EPMO standards, develops communication and training plans, and mentors junior project staff. The role requires managing projects with teams of 20 or more and budgets up to $3.5 million.

Own large, complex health plan accounts and serve as the primary customer success contact. Build executive-level relationships, manage escalations, coordinate with Engineering, Product, and internal teams, and drive issue resolution. Improve customer satisfaction, retention, and account outcomes while identifying opportunities to expand value and protect recurring revenue.

Leads enterprise quality strategy and technical direction across Scrum teams. Designs scalable UI, API, and integration automation frameworks; integrates testing into CI/CD; identifies systemic quality risks; influences architecture and testability; troubleshoots pipeline and environment failures; mentors engineers; and advances AI-enabled testing practices across the organization.