Top Remote Senior Level Jobs in Buffalo, NY

Optimizes sales operations, CRM and ERP workflows, process documentation, reporting, dashboards, and customer lifecycle operations. Partners cross-functionally with Sales, Customer Success, Finance, IT, Product, and Operations to improve data quality, automation, forecasting, order processing, subscription management, and operational efficiency. Analyzes performance metrics, identifies bottlenecks, and leads process improvement initiatives.

Lead enterprise change management initiatives involving process, technology, organizational, and product changes. Develop and execute change strategies, partner with business leaders, facilitate change deliverables, support sponsorship, coach change professionals, and strengthen the organization’s change management methodology. The role requires 7–10 years of end-to-end change management experience and certification in CCMP, Kotter, 7-S, Prosci, or ADKAR.

Lead end-to-end AI product work across Mitratech's shared AI platform and customer experiences. Set strategy and roadmap, convert ambiguous problems into shipped, enterprise-grade features, partner with engineering and design, prioritize based on customer feedback, and represent products to senior stakeholders and customers.

Senior QA Engineer responsible for designing and executing test strategies for Amazon Connect contact centers, building manual and automated Playwright/Cypress/Selenium suites across UI, API and serverless backends, validating migrations and production readiness, running UAT, incident triage, and mentoring junior QA engineers.

Design, build, operate, and improve cloud infrastructure, deployment systems, observability, developer tooling, and distributed systems. Own infrastructure products end to end, manage systems with Terraform, support scalable AWS and Kubernetes environments, operate Redis/ElastiCache, participate in incident response, improve reliability and performance, and mentor engineers while collaborating across teams.

Own board-grade analytics deliverables for client engagements by transforming Salesforce pipeline data and BI outputs into executive narratives, presentations, and reusable reporting templates. Analyze pipeline, funnel, and revenue performance; explain variance; write causal commentary; present findings to PE sponsors and executives; and train client teams to maintain deliverables independently.

Owns full-cycle sales to community-based organizations, health systems, FQHCs, and government-funded care programs. Responsibilities include prospecting, discovery, tailored demos, proposals, pricing, contract negotiation, CRM management, forecasting, account handoff, and territory strategy. The role requires building self-sourced pipeline, managing complex multi-stakeholder healthcare sales cycles, closing revenue, contributing to sales playbooks, and supporting team development. Travel is required up to 30% for priority meetings, conferences, and market development.

Drive new enterprise revenue for DEUNA’s payments and AI platform across the U.S. Own the full sales cycle, from prospecting through close, while developing account strategies, managing complex multi-stakeholder opportunities, maintaining CRM pipeline forecasts, and exceeding quotas. Sell payment orchestration, checkout optimization, fraud reduction, and related solutions to retailers, marketplaces, and e-commerce companies. Collaborate with marketing, product, solutions engineering, and customer success teams.

Lead and scale Automatiq’s offshore B2C support operation for secondary ticketing. Manage the BPO partner, staffing, training, workflows, escalation paths, service levels, quality, and multichannel consumer support. Oversee high-stakes event-day issues, establish performance metrics and reporting, protect the brand experience, and continuously improve operations as volume grows.

Develop and scale selected reseller, distributor, systems integrator, telecommunications, hyperscaler, and consulting partnerships across the Americas. Lead partner strategy, co-selling, customer qualification, solution development, negotiations, pipeline forecasting, and commercialization of IonQ’s quantum portfolio. Build lighthouse engagements into referenceable wins, repeatable sales motions, and scalable channels while coordinating regional sales, global alliance, engineering, marketing, and program teams.