Top Remote Jobs in Boston, MA

Lead the global Customer Success Team, drive renewals and upsell initiatives, develop customer best practices, and oversee the TAM and IA teams.

The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.

The Senior Site Reliability Engineer will enhance system reliability, develop production-grade code, implement observability tools, conduct root cause analyses, and collaborate on system design for scalability.

Partner with Lead Account Managers to drive customers' digital transformation using BlackLine. Verify platform setup, train admins and end users, assess and redesign processes, architect solutions, deliver thought leadership, increase adoption and expansion, prevent churn, and document reusable process optimizations.

Conduct virtual visits and manage patients with various health issues, focusing on obesity and metabolic health. Provide care in collaboration with a multidisciplinary team, adopting cost-effective practices.

Provide Tier 2 remote technical support and network assessments for hardware and software solutions. Triage escalations from Tier 1, engage customers and internal teams, maintain documentation, monitor network performance, and assist Senior Engineers with custom requirements and deployment best practices.

The Senior Customer Operations Manager will develop and manage a Digital Customer Success program, optimize processes, and collaborate with cross-functional teams to drive customer engagement and reduce churn.

The Sales Engineer role involves guiding integration of advanced wireless networking solutions for unmanned systems, addressing technical challenges, and ensuring successful deployments while maintaining CRM documentation and customer relations.

The NA Senior Sales Manager will lead wholesale partnerships for WHOOP in North America, managing retailer relationships and commercial strategy, ensuring sales targets are met, and aligning with various stakeholders.

The Director of Growth will lead sales processes for Narmi's platform solutions, develop customer relationships, and drive revenue growth while overseeing complex sales deals and upsell initiatives.