Top Remote Customer Success & Experience Jobs in Boston, MA

The Senior Technical Implementation Specialist will configure Plenful for new clients, engage in customer meetings, provide omnichannel support, collaborate with sales, and communicate product feature needs to engineering.

The Senior Account Executive serves as the client-facing project lead, ensuring client alignment, managing project timelines, and maintaining communication throughout project execution.

The Customer Success Manager will engage and manage utility customers, driving value and expansion through strong relationships and industry expertise. Responsibilities include onboarding, support, and collaboration across teams to ensure customer success and retention.

Oversee the customer lifecycle by serving as the primary technical contact, providing guidance, conducting account reviews, and ensuring successful adoption of Sentra's data security platform.

The Customer Engineer ensures successful installation and adoption of products, designs custom solutions, and manages customer engagements throughout the sales and implementation process.

As a HubSpot Consultant, you will implement and maintain HubSpot configurations, manage post-sales processes, and integrate data from external sources like Jira and Notion, focusing on effective technical execution.

The Customer Success Enablement Manager will design and implement training programs, oversee onboarding, analyze performance metrics, and foster collaboration for enhancing Customer Success effectiveness.

The Account Director manages client relationships, projects, and finances in the Medical Communications industry. They drive client strategies, provide strategic guidance, oversee project execution, and mentor their team to ensure high-quality deliverables.

The Associate Customer Success Manager supports customer engagement, product adoption, and satisfaction, while learning Verint solutions and advocating for customer needs.

The intern will support the Global Commercial Operations team by delivering business outcomes, enhancing digital capabilities, and conducting business analysis.