Top Remote Customer Success & Experience Jobs in Boston, MA

Manage lifecycle messaging in Braze, build automated onboarding, retention flows, track KPI metrics, and analyze customer behavior for growth strategy.

The Partnership Manager oversees relationships with healthcare organizations, managing the lifecycle from onboarding to engagement and reporting, ensuring partner satisfaction and program growth.

The Coordinator supports client relationships by managing communications, resolving inquiries, processing requests, and ensuring documentation is up to date. They engage with clients to understand needs and recommend improvements, while also managing a high-volume inbox and supporting special projects.

The Customer Success Lead will manage enterprise accounts, drive customer adoption, ensure value realization, and oversee onboarding and account health.

The role requires young voice actors to deliver expressive performances, conveying emotions and bringing characters to life. Successful candidates will have strong storytelling skills and the ability to embody different roles effectively while adapting to feedback.

The Mid-Market OEM/Reseller Partnerships Manager will manage mid-market reseller channels, driving partner onboarding, revenue growth, and building long-term relationships within partner organizations to expand Oscilar's footprint in the fintech market.

The Associate Solution Consultant supports post-sale client implementations, training clients on the RainFocus platform, identifying requirements, and ensuring implementation success through collaboration and communication.

The Agency Partner Manager builds and oversees agency partnerships, drives revenue growth, conducts enablement sessions, coordinates with internal teams, and handles partner inquiries.

The Claims Verification Supervisor oversees the claims verification team, ensuring compliance and performance, and drives improvements in processes and quality control.

Manage member onboarding in credit services, serve as contact for credit technology, monitor service agreements, and analyze customer feedback to enhance experience.