Top Remote Customer Success & Experience Jobs in Boston, MA

As a Client Support Specialist, you will provide high-quality AI-driven support to clients, manage multiple inquiries, optimize automation tools, and collaborate with teams to enhance service delivery.

The Claims Examiner II processes complex life insurance claims, reviews documents for eligibility, authorizes payments, and manages customer service efficiently.

Join Snapsheet's Talent Pool to receive updates on career opportunities and project news, enhancing your professional growth and connections.

The Commitment Desk Analyst assists customers with loan commitments, handles pricing issues, resolves customer service issues, and manages high call volumes within the correspondent lending division.

The Senior Director of Customer Success will lead a team, focusing on customer outcomes, defining strategy, and fostering collaboration for retention and growth.

Manage lifecycle messaging in Braze, build automated onboarding, retention flows, track KPI metrics, and analyze customer behavior for growth strategy.

The Partnership Manager oversees relationships with healthcare organizations, managing the lifecycle from onboarding to engagement and reporting, ensuring partner satisfaction and program growth.

The Coordinator supports client relationships by managing communications, resolving inquiries, processing requests, and ensuring documentation is up to date. They engage with clients to understand needs and recommend improvements, while also managing a high-volume inbox and supporting special projects.

The Customer Success Lead will manage enterprise accounts, drive customer adoption, ensure value realization, and oversee onboarding and account health.

The role requires young voice actors to deliver expressive performances, conveying emotions and bringing characters to life. Successful candidates will have strong storytelling skills and the ability to embody different roles effectively while adapting to feedback.