Top Remote Customer Success & Experience Jobs in Boston, MA

The Agency Partner Manager builds and oversees agency partnerships, drives revenue growth, conducts enablement sessions, coordinates with internal teams, and handles partner inquiries.

The Claims Verification Supervisor oversees the claims verification team, ensuring compliance and performance, and drives improvements in processes and quality control.

The Customer Success Manager at Delinea manages Enterprise accounts, drives product adoption, and ensures customer value by building strong relationships and tracking success metrics.

The Associate Customer Success Manager supports a Senior CSM while managing smaller accounts, ensuring day-to-day operations, customer experience, and proactive communication.

As Associate Director of Account Management, you will manage complex partnerships, ensuring client satisfaction through strategic oversight, data analysis, and operational excellence in digital health solutions.

Manage member onboarding in credit services, serve as contact for credit technology, monitor service agreements, and analyze customer feedback to enhance experience.

The Senior Technical Support Engineer will troubleshoot and resolve production issues across customer environments, focusing on cloud infrastructure and data pipelines, while collaborating with Engineering for root cause analysis.

Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.

The Technical Account Manager collaborates with clients and internal teams to ensure customer satisfaction, drive product enhancements, and facilitate technical support for assigned accounts.

The Customer Strategy Partner will guide Fortune 500 customers in deploying AI solutions, implement post-sales strategies, analyze market trends, and engage with startup leaders for growth insights.