Top Remote Customer Success & Experience Jobs in Boston, MA

Participate in a two-year insurance apprenticeship program, learn claims handling, documentation, client relationships, and maintain service standards under mentorship.

As an Account Director, you will manage existing client accounts, focusing on renewals, expansion, and high-level stakeholder engagement, working closely with Customer Success Managers.

The Technical Support Engineer assists customers with troubleshooting technical issues, guides users in operational tasks, and escalates complex issues. They maintain documentation and manage customer communication during the support process in a 24/7 environment.

The Client Partner will manage and grow client relationships, sell Vistex services, assist in proposals, and oversee service engagements.

The Technical Writer will create and maintain documentation, collaborate with teams, and improve writing standards and processes within the engineering team.

The Associate CRO Strategist supports small business clients in improving conversion rates through A/B testing, internal collaboration, and opportunity identification while developing their CRO skills.

Forbes seeks to build a community of editorial talent. Interested candidates can submit their resumes for future opportunities.

This role provides expert technical support for water treatment systems, managing customer inquiries and guiding on troubleshooting and installations. It requires collaboration with internal teams and external contractors, and involves after-hours support and occasional travel.

The Junior Mortgage Advisor will assist customers with loan inquiries, provide accurate information about mortgage loans, and support the transition into a licensed Mortgage Advisor role.

The Production Support Engineer II at Marqeta provides technical support for customers, resolves issues, collaborates on software updates, and advocates for customer needs.