Top Remote Customer Success & Experience Jobs in Boston, MA

Drive efficiency in medical equipment orders by placing outbound calls, nurturing leads, and managing the sales pipeline to enhance customer engagement.

The Account Manager at Zipline manages customer relationships, ensuring onboarding success, customer satisfaction, and account growth by serving as the main contact and advocating for customer needs.

The Account Manager is responsible for managing client relationships, ensuring satisfaction and retention, identifying growth opportunities, and collaborating with internal teams to deliver solutions in a SaaS environment.

The Customer Support Specialist assists users on the Sagetap platform, resolving issues, answering questions, and improving the overall customer experience.

The Senior Customer Success Executive will manage strategic healthcare clients, drive product adoption, enhance customer relationships, and support clients' success while looking for growth opportunities in their accounts.

The Client Operations Manager will manage client relationships, ensuring effective campaign management and operations while collaborating with internal teams, focusing on client success and marketing outcomes.

Provide technical support to B2B customers, troubleshoot issues, develop internal tools, and improve documentation. Collaborate with engineering for continuous support improvement.

The Senior Trial Success Manager drives revenue growth by managing enterprise trials, engaging executives, and demonstrating measurable value to customers. Responsibilities include strategic trial design, data-driven storytelling, and cross-functional leadership to influence sales outcomes and foster long-term partnerships.

The role involves creating self-serve education materials, maintaining video content, and enabling both customers and internal teams to enhance their understanding and usage of Secureframe's compliance products.

The Client Partner manages enterprise accounts, focusing on customer relationship management, account growth, onboarding, performance monitoring, and collaboration with internal teams to ensure customer success.