Top Remote Customer Success & Experience Jobs in Boston, MA

Belong Health seeks passionate candidates for future job opportunities, focusing on empathetic patient care and innovative health insurance solutions for seniors. Send your resume.

The Customer Engagement Specialist will provide customer service, process claims, underwrite risks, and support customer inquiries at PEMCO, ensuring adherence to company values.

The Provider Growth & Success Manager aids childcare providers in launching and growing their businesses through coaching, business support, and product enablement, ensuring successful enrollment and operational efficiency.

As the Observability Success Architect, you'll drive adoption and retention for US customers, oversee technical onboarding, and build a customer success playbook while monitoring customer usage and their observability maturity.

Responsible for expanding revenue in existing enterprise accounts through upselling, cross-selling, and customer success strategies while managing customer satisfaction and retention.

Participate in a two-year insurance apprenticeship program, learn claims handling, documentation, client relationships, and maintain service standards under mentorship.

As an Account Director, you will manage existing client accounts, focusing on renewals, expansion, and high-level stakeholder engagement, working closely with Customer Success Managers.

The Technical Support Engineer assists customers with troubleshooting technical issues, guides users in operational tasks, and escalates complex issues. They maintain documentation and manage customer communication during the support process in a 24/7 environment.

The Client Partner will manage and grow client relationships, sell Vistex services, assist in proposals, and oversee service engagements.

The Technical Writer will create and maintain documentation, collaborate with teams, and improve writing standards and processes within the engineering team.